Marilou Navales
Subway
Lethbridge,Canada
1
Language
1
Certification
23
years of professional experience
Highly organized and detail-oriented professional with over 20 years of experience spanning food service supervision, banking, and client care. Expert at managing high-volume inventory, maintaining strict regulatory compliance, and executing precise documentation in fast-paced environments. Proven track record of handling sensitive information with absolute confidentiality and coordinating seamlessly with multidisciplinary teams. Eager to leverage strong administrative accuracy, vendor management skills, and a commitment to quality control to support CareRx’s high-standard medication services for seniors and long-term care residents.
Work History
Food Service Supervisor
3 Years- Coordinated with suppliers to place orders, verified deliveries against manifests, resolved stock discrepancies, and managed FIFO tracking, reducing potential waste.
- Onboarded and trained 4 staff members on corporate operational procedures, safety standards, and performance metrics, enhancing compliance and operational readiness.
- Conducted routine food safety and quality audits, ensuring compliance with Alberta Health Services standards and preparing operational and production logs weekly.
Business Owner
3 Years- Spearheaded purchasing, inventory control, and logistics, ensuring accurate handling of high-volume cash and electronic transactions.
- Managed inventory and procurement of motorcycle parts and accessories to ensure optimal stock levels.
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
Marketing Officer
6 Years- Facilitated client analysis and selection of complex healthcare plans tailored to individual clinical and financial needs.
- Managed and protected sensitive client medical and financial information, ensuring compliance with healthcare privacy and confidentiality protocols.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Insurance Agent
7 Years- Maintained highly organized, confidential digital client files and multi-page policy documentation.
- Developed personalized insurance solutions based on client needs and risk assessments.
- Cultivated lasting client relationships through exceptional communication and follow-up strategies.
- Educated clients on policy features, benefits, and claims processes to enhance understanding and engagement.
Store Operations Assistant Manager
1 Year- Coordinated daily staff workflows and schedules; cross-referenced operational records to ensure accurate tracking of business performance.
- Managed daily operations and administrative tasks to streamline workflow efficiency.
- Coordinated scheduling and maintained communication between departments to enhance collaboration.
- Supported budget tracking and resource allocation for project planning initiatives.
Part-Time Manager
17 Years- Coordinated with food and beverage suppliers to maintain optimal stock metrics and streamline production workflows in fast-paced environment.
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented training programs for staff to enhance performance and efficiency.
- Managed inventory levels and ordering processes to maintain optimal stock availability.
Jr. Assistant Manager
2 Years- Compliance Auditing: Evaluated client applications for accuracy and verified identity documentation to ensure adherence to banking regulations.
- Risk Mitigation: Executed Know Your Customer (KYC) procedures while maintaining confidential files and collaborating with corporate departments to reduce processing errors.
- Coordinated daily operations to enhance customer service experience.
- Assisted in developing training materials for new team members.
- Analyzed workflows to identify areas for process improvement.
Credit Support Officer
4 Years- Evaluated financial legal documents, identifying and correcting errors in collaboration with branch offices prior to final submission.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Economics, Major in Development Economics
Skills
Technical Skills & Data Entry: High-accuracy numerical data entry
precise record-keeping
multi-department coordination
Microsoft Office (Word
Excel
Outlook).
Inventory & Quality Control: Institutional supply ordering
vendor delivery verification
FIFO stock rotation
expiry date tracking
meticulous audit compliance.
Compliance & Professionalism: Strict adherence to Alberta Health Services (AHS) and privacy regulations
absolute client confidentiality
KYC (Know Your Customer) profiling.
Certification
Food Safety Certification | Alberta Health Services (AHS) Baseline Equivalent
Timeline
Food Service Supervisor
Subway
01.2023 - 01.2026Read More
Business Owner
Paulo’s Motorcycle Parts & Accessories
01.2020 - 01.2023Read More
Store Operations Assistant Manager
MushAwaited
01.2020 - 01.2021Read More
Marketing Officer
WiseCare Providers, Inc.
01.2017 - 01.2023Read More
Insurance Agent
SunLife of Canada
01.2016 - 01.2023Read More
Jr. Assistant Manager
Security Bank Savings
01.2013 - 01.2015Read More
Credit Support Officer
Maybank Philippines, Inc.
01.2008 - 01.2012Read More
Part-Time Manager
Mar & Gie Restaurant
01.2003 - 01.2020Read More
University of The Philippines
Bachelor of Science from Economics, Major in Development Economics
Read More