Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marika Sevcik

Strathmore

Summary

Dynamic customer service professional with a proven track record at Salmon Arm Go Carting, excelling in enhancing customer satisfaction through effective communication and problem resolution. Skilled in point-of-sale operations and event organization, I bring reliability and creativity to every task, ensuring smooth operations and memorable experiences for all people.

Overview

2026
2026
years of professional experience

Work History

Customer Service Cashier

Salmon Arm Go Carting
07.2023 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, serving ice cream enhancing overall satisfaction and shopping experience.
  • Maintained clean and organized work environment to uphold safety and operational standards.
  • Did physical work outside starting up go carts and fixing them when needed.
  • Resolved customer complaints with professionalism and empathy.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Volunteer, Score Keeper

George Freeman School
2021 - 2024
  • Spent hours on weekends keeping track of the score for my schools home tournaments
  • Assisted in training new scorers on procedures and best practices for evaluation tasks.
  • Maintained detailed records of scored assessments for quality assurance purposes.
  • Collaborated with fellow scorers to ensure alignment in scoring standards and practices.

Volunteer

Growing Families
07.2018 - 07.2018
  • Supported fundraising efforts through outreach and promotion strategies, increasing community participation.
  • Helped with Canada Day decorations and photo booth
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Strathmore High School
Strathmore, AB
05-2027

Junior High School -

George Freeman School
Strathmore
06-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Organizer and planner
  • Good with hands and creative
  • Communicator and public speaker
  • Independent and efficient

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Customer Service Cashier

Salmon Arm Go Carting
07.2023 - Current

Volunteer

Growing Families
07.2018 - 07.2018

Volunteer, Score Keeper

George Freeman School
2021 - 2024

Strathmore High School

Junior High School -

George Freeman School
Marika Sevcik