Summary
Overview
Work History
Education
Skills
Timeline
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MARIKA KASE

Toronto,ON

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Miulan CO., LTD.
06.2023 - 08.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Trading Assistant

HIYO CO., Ltd.
04.2022 - 03.2023
  • Prepared and submitted reports on import and export activity to management.
  • Assisted with problem resolution and dispute management relating to import and export activities.
  • Prepared shipping documentation, maintaining compliance with CHINA Customs and international regulations.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.

Server

Dhinzumama CO.,LTD.
04.2021 - 03.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cultivated warm relationships with regular customers.

Sales Assistant

Wacoal
06.2018 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Arts - English Language And Literature

Kobe Shoin Women’s University
Kobe, Japan
05.2022

Skills

  • Stock Management
  • Stocking and Replenishing
  • Payment Processing
  • Sales Expertise
  • Opening and Closing Procedures
  • Cash Register Operation
  • Corrective Actions
  • Hospitality and Accommodation
  • Brand and Product Knowledge

Timeline

Sales Assistant

Miulan CO., LTD.
06.2023 - 08.2023

Trading Assistant

HIYO CO., Ltd.
04.2022 - 03.2023

Server

Dhinzumama CO.,LTD.
04.2021 - 03.2022

Sales Assistant

Wacoal
06.2018 - 03.2022

Bachelor of Arts - English Language And Literature

Kobe Shoin Women’s University

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MARIKA KASE