Marika Bouchard
Halifax,NS
Summary
Experienced team leader and problem-solver with a hands-on approach to improving operations and reducing costs. Skilled at juggling multiple priorities in fast-paced environments without losing focus on quality or deadlines. Known for developing creative event ideas that boost client satisfaction and drive repeat business. Strong background in building and managing high-performing teams, promoting collaboration, and leading by example. Confident in making independent decisions and using sound judgment to support team and company success.
Overview
2026
2026
years of professional experience
Work History
Owner IYKYKHFX
IYKYKHFX
2025 - Current
- Managed day-to-day business operations.
- Oversaw all aspects of event logistics including venue selection, vendor coordination, scheduling, and onsite support services.
- Developed strong relationships with vendors and partners, fostering collaboration and securing favorable terms for clients.
- Enhanced attendee engagement through immersive experiences and interactive elements that fostered community building among participants.
- Increased event attendance by implementing innovative marketing strategies and engaging social media campaigns.
Event Director
The Clever Barkeep
2022 - 2025
- Collaborated with cross-functional teams to develop creative event concepts, ensuring seamless execution from start to finish.
- Mentored junior staff members, providing guidance on best practices in event management
- Fostered long-term client relationships by providing exceptional customer service, consistently delivering high-quality results that exceeded expectations.
- Managed seamless event transitions by overseeing the teardown and post-event evaluations, identifying opportunities for future improvement.
- Streamlined event planning processes for enhanced efficiency and cost reduction through meticulous organization.
- Elevated the guest experience with exceptional attention to detail, creating memorable events that exceeded client expectations.
- Developed and maintained year-round calendar of events
Manager/Server/ Host
Dear Friend Bar
2020 - 2025
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Creative Beverage Director
The Exchange on Hollis
2019 - 2019
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Implemented quarterly menu rotations to showcase seasonal ingredients, keeping offerings fresh and exciting for guests.
- Fostered a positive team atmosphere that encouraged collaboration among staff members.
Bar Manager
Black Sheep Restuarant
2017 - 2019
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Skills
- Customer relations
- Relationship building
- Project management
- Team oversight , training and management
- Consulting
- Multitasking and organization
- Friendly, positive attitude
- Works Well Under Pressure
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Owner IYKYKHFX
IYKYKHFX
2025 - Current
Event Director
The Clever Barkeep
2022 - 2025
Manager/Server/ Host
Dear Friend Bar
2020 - 2025
Creative Beverage Director
The Exchange on Hollis
2019 - 2019
Bar Manager
Black Sheep Restuarant
2017 - 2019
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