Marika Banks
Cobden,ON
Summary
Proven leader and efficient operator, I excelled at Oasis Fuels by enhancing customer satisfaction and streamlining operations. At Oaks of Cobden, I spearheaded event coordination and trained staff, showcasing my beverage preparation expertise and exceptional communication skills. My reliability ensures operational excellence and superior service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pro Shop , Snack Bar, Beverage Cart Attendant
Oaks of Cobden
Cobden, ON
04.2023 - Current
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop, Snack Bar and Beverage Cart operations, promoting high-quality service standards.
- Managed cash transactions accurately, while working in the snack bar and on the beverage cart, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Supervisor
Oasis Fuels
Pikwakanagan
06.2021 - 08.2022
- Oversaw daily operations of the gas station, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction by addressing concerns, and finding effective solutions.
- Managed accounts with business’s and completed ordered for supplies as needed.
Education
Dental Hygiene
Canadore College of Applied Arts And Technology
North Bay, ONSkills
- Beverage Preparation
- Reliability and punctuality
- Order Accuracy
- Excellent customer service
- Safe Food Handling
- Cleanliness and sanitation
- Alcohol awareness
Certification
Smart Serve
Food handlers course
Timeline
Pro Shop , Snack Bar, Beverage Cart Attendant
Oaks of Cobden
04.2023 - Current
Supervisor
Oasis Fuels
06.2021 - 08.2022
Dental Hygiene
Canadore College of Applied Arts And Technology
Smart Serve
Food handlers course