Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marijka MacNeil

Dartmouth,NS

Summary

Certified Hairstylist with extensive customer service background. Motivated by love of aesthetic improvement and desire for customer satisfaction. Enjoy recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Detail-oriented team player with strong organizational skills.

Overview

3
3
years of professional experience

Work History

Hairstylist

Artistic Hairworx
12.2022 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through great customer service and attention to detail in styling techniques.
  • Achieved positive feedback from clients regarding their experience at the salon due to attentive listening skills during consultations.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Customer Sales Representative

Softmoc Shoes
09.2021 - 03.2022
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Improved sales revenue with effective communication of product features, benefits, and promotions.
  • Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
  • Assisted call-in customers with questions and orders.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Streamlined internal processes for better efficiency in handling customer inquiries and order processing.

Cashier

Lakeland Plant World
05.2021 - 09.2021
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

Education

Diploma - Cosmetology Studies

Academy of Cosmetology
Dartmouth, NS
01.2023

Skills

  • Licensed Cosmetologist
  • Color Principles
  • Cuts for Men / Women
  • Detail-Orientated
  • Quick Learner
  • Client consultation

Languages

English

Timeline

Hairstylist

Artistic Hairworx
12.2022 - Current

Customer Sales Representative

Softmoc Shoes
09.2021 - 03.2022

Cashier

Lakeland Plant World
05.2021 - 09.2021

Diploma - Cosmetology Studies

Academy of Cosmetology

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Marijka MacNeil