Summary
Overview
Work History
Education
Skills
Languages
Other skills
Timeline
Hi, I’m

Marija Drobnjak

Langley,BC

Summary

Dynamic professional with extensive experience at Ecoplanet, specializing in green cleaning and staff management. Proven track record in enhancing operational efficiency and implementing sustainable practices. Adept at training teams and improving janitorial processes, resulting in reduced turnover and optimized workflows. Committed to fostering teamwork and maintaining high standards of cleanliness and safety.

Overview

16
years of professional experience

Work History

Ecoplanet Property Maintenance
Burnaby, BC

Supervisor of Janitorial
07.2023 - 01.2026

Job overview

  • Managed daily cleaning operations to ensure compliance with environmental standards.
  • Trained and supervised janitorial staff to enhance teamwork and efficiency.
  • Implemented inventory management systems for cleaning supplies and equipment.
  • Developed and maintained cleaning schedules to optimize workflow across facilities.
  • Conducted regular inspections to uphold cleanliness and safety standards.
  • Collaborated with facility managers to address maintenance needs promptly.
  • Analyzed operational processes, identifying areas for improvement in service delivery.
  • Established training programs focused on best practices in janitorial services.
  • Developed strong vendor relationships for cost-effective supply procurement and inventory management.
  • Implemented green cleaning practices to reduce environmental impact and promote sustainability.
  • Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
  • Reduced employee turnover through effective hiring, training, and performance management.
  • Organized routine maintenance activities to ensure the longevity of equipment and minimize downtime.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Viva Tref
Belgrade, Serbia

Finance and Accounting Manager
02.2014 - 05.2017

Job overview

  • Led financial reporting processes to ensure accuracy and compliance with regulations.
  • Developed and implemented budgeting strategies to optimize resource allocation.
  • Streamlined accounts payable/receivable procedures to enhance operational efficiency.
  • Mentored junior staff in financial analysis and reporting best practices.
  • Conducted variance analysis to identify trends and inform decision-making processes.
  • Enhanced financial forecasting models to improve accuracy of projections.
  • Strengthened internal communication channels between finance team members through regular meetings and collaborative tools.
  • Implemented internal controls to reduce errors and fraud while maintaining regulatory compliance.
  • Maintained high levels of confidentiality when dealing with sensitive financial information, ensuring data privacy and security.
  • Oversaw the month-end closing process, ensuring timely and accurate financial statement preparation.
  • Managed budgeting process for multiple departments, resulting in more efficient resource allocation.
  • Managed cash flow effectively by optimizing working capital management practices and forecasting future needs accurately.
  • Spearheaded annual audit process, liaising with external auditors to ensure smooth completion of requirements within deadlines.
  • Completed bi-weekly payroll for company employees.
  • Supported financial director with special projects and additional job duties.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Lilly Drogerie
Belgrade, Serbia

Logistics and HR Officer
03.2010 - 01.2014

Job overview

  • Oversaw daily operational workflows, ensuring adherence to company policies and procedures.
  • Trained and mentored junior staff on best practices for customer service and product knowledge.
  • Improved inventory management processes, enhancing stock accuracy and reducing discrepancies.
  • Collaborated with cross-functional teams to implement promotional strategies and improve sales performance.
  • Conducted regular audits of store operations, identifying areas for process improvement and efficiency gains.
  • Implemented feedback mechanisms to gather customer insights, driving continuous service enhancements.
  • Led initiatives to streamline communication between departments, improving overall operational effectiveness.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
  • Mentored junior officers, providing guidance and support to foster professional development and career progression.
  • Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
  • Collected, arranged, and input information into database system.

Education

Master Degree
Belgrade, Serbia

Master of Economics from Management And Marketing

Skills

Cleaning expertise

Green cleaning

Chemical handling

Staff management

Janitorial process improvement

Work scheduling

Languages

English,
Limited Working
Serbian
Professional Working

Other skills

Touch typing, computer literate (MS Office, Windows), Class 5 driver's license

Timeline

Supervisor of Janitorial

Ecoplanet Property Maintenance
07.2023 - 01.2026

Finance and Accounting Manager

Viva Tref
02.2014 - 05.2017

Logistics and HR Officer

Lilly Drogerie
03.2010 - 01.2014

Master Degree

Master of Economics from Management And Marketing
Marija Drobnjak