Goal-oriented manager with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Sales Manager
Alpaka
Toronto, ON
01.2019 - Current
Recruited, interviewed, hired and trained sales staff. Managed day-to-day staffing and handled scheduling for all 5 Toronto, Newmarket and Richmond Hill locations.
Trained team members in successful strategies to meet operational and sales targets.
Coached all employees in successful selling methods and encouraged cross-selling to drive revenue.
Kept orderly and accurate accounting records by monitoring sales documentation.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Operations Manager
Active Solutions
Toronto, ON
04.2016 - 01.2019
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Director of Sales
Triman Capital Group
Toronto, ON
03.2014 - 05.2016
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Connected with prospects through trade shows, and local-area networking.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.