Summary
Work History
Skills
Languages
Timeline
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Mariia Stailovska

Calgary,AB

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Nile Cafe through expert multitasking and exemplary team collaboration. Skilled in accurate money handling and maintaining cleanliness, my approach prioritizes service excellence and relationship management, driving positive outcomes without compromising on efficiency or guest experience.

Work History

Waitress

Nile Cafe
04.2024 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Payment Processing
  • Service prioritization
  • Food Running
  • Food safety understanding
  • Relationship Management
  • Accurate money handling

Languages

Ukrainian
Native or Bilingual

Timeline

Waitress

Nile Cafe
04.2024 - 08.2024
Mariia Stailovska