Mariia Prosukova
Summary
Motivated and responsible university student proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier/Cook
A&W
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Managed opening and closing shift kitchen tasks.
Personal Shopper
Loblaw Superstore
12.2021 - 05.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded orders at customer's homes or locations.
Education
High School Diploma -
Halifax West High School
Halifax, NS06.2023
Skills
- Fully bilingual: English, French
- Judgment and Decision-Making
- Till Counting
- Process Payments
- Cleaning and Sanitizing
- Sweeping and Mopping
- Staff Training
- Refunds and Exchanges
- Verbal and Written Communication
Timeline
Cashier/Cook
A&W
08.2022 - 07.2023
Personal Shopper
Loblaw Superstore
12.2021 - 05.2022
High School Diploma -
Halifax West High School
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