Mariia Luchka
Barrie,ON
Summary
Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Marshalls
Maple, Ontario
2021.08 - 2022.11
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Mitigated business risks by working closely with staff members and assessing performance.
- Organized weekly meetings with department heads to review progress on key objectives.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Verified cash office operations to ensure accuracy and compliance with company policy.
- Oversaw daily receiving of shipments, ensuring proper handling and storage procedures.
- Led the Health and Safety Committee, ensuring a safe working environment and compliance with safety regulations.
Key Holder
Homesense
Brampton, ON
2021.01 - 2021.08
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
- Compiled weekly monetary reports and records for store managers.
- Signed for incoming shipments in manager's absence.
Store Coordinator
Marshalls
Woodbridge, ON
2019.06 - 2021.01
- Communicated and coordinated execution of planograms with store management.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Store Associate
Marshalls
Woodbridge, ON
2019.03 - 2019.06
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Supervisor
Miasna tochka
Zolochiv, Ukraine
2016.10 - 2018.06
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier
Miasna tochka
Zolochiv, Ukraine
2015.08 - 2016.09
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education
Diploma - Accounting
Zolochivsky College LNAU
Novoselyshche, Lviv Oblast, Ukraine06.2015
High School Diploma - Accounting
Chervone VPU
Chervone, Lviv Oblast, Ukraine06.2014
High School Diploma -
Voronyats`ka Zosh I-III St.
Voronyaky, Lviv Oblast, Ukraine06.2011
Skills
- Leadership & Team management
- Operational Efficiency & Multitasking
- Customer Service Excellence & Relationship Building
- Staff Training, Coaching and Development
- Merchandise Strategy & Inventory Control
- Diversity, Equity & Inclusion Initiatives
- Conflict Resolution & Decision Making
- Financial oversight
- Communication & Interpersonal Skills
- Shipping & Receiving Coordination
- Time Management & Prioritization
- Analytical Thinking & Problem-Solving
Education and Training
other,Novoselyshche, Lviv Oblast, Ukraine,other,Chervone, Lviv Oblast, Ukraine,other,Voronyaky, Lviv Oblast, Ukraine
Mariia Luchka
43 Greer st, Barrie, L9J 0R5
Timeline
Assistant Store Manager
Marshalls
2021.08 - 2022.11
Key Holder
Homesense
2021.01 - 2021.08
Store Coordinator
Marshalls
2019.06 - 2021.01
Store Associate
Marshalls
2019.03 - 2019.06
Supervisor
Miasna tochka
2016.10 - 2018.06
Cashier
Miasna tochka
2015.08 - 2016.09
Diploma - Accounting
Zolochivsky College LNAU
High School Diploma - Accounting
Chervone VPU
High School Diploma -
Voronyats`ka Zosh I-III St.