Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marifel Guinto-Lazaro

Winnipeg,Manitoba

Summary

Dedicated and compassionate Registered Nurse (RN, BN) with progressive career history in community care coordination and direct patient care. Proven to remain calm under pressure and skillfully handle difficult and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient care service. Equipped with strong problem-solving abilities, willingness to learn. Reliable, adaptable and a team player with eagerness to contribute to team success and achieve positive results.

Overview

26
26
years of professional experience

Work History

After-hours Nurse

Misericordia Health Centre
11.2011 - Current
  • Triaged nursing referrals from all sources (Physicians, clinics, hospitals, self-referrals) and processed them based on priority levels, to facilitate hospital discharges and meet patient needs.
  • Used strong clinical judgement in triaging patient calls and arranged nursing services for clients in the community, keep them safe and stable, prevent unnecessary emergency visits,
  • Managed staffing needs efficiently by assessing the coverage needed when there is a sick call, paging required hours, and if necessary adjust existing schedules to maximize coverage
  • Provided support to community nurses requiring assistance to plan, implement, enhance treatment and provide safe care
  • Managed high-stress situations calmly while providing empathetic support to distressed callers (patients or nurses) seeking guidance or crisis intervention assistance.
  • Utilized electronic health record systems proficiently for efficient documentation of patient encounters and seamless information exchange among healthcare professionals.
  • Promoted a positive work environment by working well with the team, participating in meetings, sharing best practices, and supporting colleagues

Home Care Case Coordinator

Winnipeg Regional Health Authority
05.1999 - Current
  • Managed and maintained a caseload of about 100 clients who have accepted full responsibility to coordinating, managing and directing the non-professional services they need to continue living at home and in the community.
  • Conducted comprehensive assessments for developing tailored care plans to achieve client goals
  • Assisted, guided and monitored clients and families in fulfilling their role as managers of their care to ensure their needs are met and compliance with the program
  • Referred clients to and connected with appropriate health care professionals, community agencies and organizations to meet treatment needs, achieve their goals, and improve overall well-being
  • Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
  • Ordered supplies and equipment deemed necessary to support their care at home and increase client and staff safety
  • Assisted and facilitated in the process for long term care placement
  • Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
  • Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.

Registered Nurse

Reliable Home Care Agency
11.2014 - Current
  • Provided direct nursing care in various personal care homes
  • Performed routine assessments and evaluations to identify patient health issues, promptly notifying clinical supervisor or physicians and applying appropriate interventions and care strategies.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

Education

Bachelor of Nursing -

University of Manitoba
Winnipeg, MB
04-1994

Skills

  • Exceptional communication skills and clinical judgement
  • Multitasking and organization
  • Adaptability and flexibility
  • Care planning and collaboration
  • Knowledge of computer: windows, EHCR, procura
  • Knowledge and understanding of cultural diversity

Languages

English
Full Professional
Filipino
Native or Bilingual

Timeline

Registered Nurse

Reliable Home Care Agency
11.2014 - Current

After-hours Nurse

Misericordia Health Centre
11.2011 - Current

Home Care Case Coordinator

Winnipeg Regional Health Authority
05.1999 - Current

Bachelor of Nursing -

University of Manitoba

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Marifel Guinto-Lazaro