Marieve Dagenais
Toronto,ON
Summary
Bilingual in French and English with 15 years of experience in the service industry. Deeply passionate about food and wine. Skilled in utilizing various POS systems, including Silverware, Micros, Veloce, Maitre D, and Azbar. Committed to delivering fast and high-quality customer service in restaurant settings. Strong in team collaboration and effectively resolving issues with customers, waitstaff, and management.
Overview
17
17
years of professional experience
Work History
Server
Roses Social
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
LA TERRAZA VANCOUVER
11.2020 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
GIBBYS RESTAURANT
05.2019 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Improved dining experience by providing prompt, attentive service to guests.
Server
RESTAURANT BELLISSIMO
01.2008 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Skills
- Good knowledge of wine and liquors
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Cash Handling
- High-volume dining
- Daily specials memorization
- Reliable and Responsible
- Warm and Friendly
- Team Player
Languages
English
Full Professional
French
Native or Bilingual
References
- Hamid Khabbazha, Bellissimo Restaurant, 484, Bord du Lac, Dorval, Qc., H9S 2A8, 514-249-1643 or 514-6317074
- Sylvain Gaucher, Gibby’s Steakhouse and Seafood, 298 Place d’Youville, Montréal, H2Y 2B6, 514-282-1837
• Teresa Iorio, General Manager604-899-4449 or 604-561-8811
La Terrazza Restaurant
Info@laterrazza.ca
1088 Cambie St Vancouver BC
V6B 6J5
Références letters
To Whom it May Concern,
Marieve was a part of our La Terrazza Team since the summer/fall of 2020 till
New Years of 2023.
She was a very dedicated full time employee. Calm, worked well under high stress and high
Volume nights. Marieve is a very dependable person, good at her job and customers like her a lot. She also worked well alongside her co-workers.
When Marieve decided to move away we were very sad for us but happy for her to embark on a new opportunity in a new town she could call home.
I hope you will give her an opportunity for she will show you she is a shiny star.
I can be reached by phone or email if you want to ask further questions.
Teresa Iorio
General Manager
604-899-4449
604-561-8811
La Terrazza Restaurant
Info@laterrazza.ca
1088 Cambie St Vancouver BC
V6B 6J5
Saturday December 12th,2020
To whom it may concern,
Marieve Dagenais has been employed at our world class steakhouse for the last 18 months.
She is a very skilled service oriented and personable young lady. She blended right in our
team work philosophy and was appreciated and respected by her peers,clients and
management. We wish her the very best in her future endeavours and we would
definitely rehire her in our organization. We recommend her hiring with your company,
she will be a great asset.
Sincerely,
Sylvain Gaucher,
General manager,Gibbys Steakhouse and Seafood,
514-282-1837
To whom it my concern,
Mrs.Marie-Eve Dagenis have had work with us from June 2008 to January 2018. She is punctual, trustily, professional, team work and beautiful personality. Which make other people to appreciate her around.
Please do not hesitate to contact me at 514-249-1643 or 514-6317074.
Hamid Khabbazha
Timeline
Server
Roses Social
05.2023 - Current
Server
LA TERRAZA VANCOUVER
11.2020 - 12.2022
Server
GIBBYS RESTAURANT
05.2019 - 11.2020
Server
RESTAURANT BELLISSIMO
01.2008 - 01.2018
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