Marietha Davis
Oxnard
Summary
Highly motivated and adaptable sales and service specialist with experience in both results-driven retail sales and critical support roles. Proven ability to maximize sales goals, manage high-volume transaction, and resolve complex customer issues with empathy and efficiency. Seeking to leverage strong interpersonal communication, problem-solving, and de-escalation skills to contribute effectively in any professional setting.
Overview
4
4
years of professional experience
Work History
Special Education Paraprofessional
Oxnard School District
08.2024 - Current
- Managed daily on-on-one and small group interaction, requiring adaptability, patience, and clear communication to meet diverse individual needs.
- Resolved behavioral and emotional challenges using de-escalation techniques, maintaining a calm demeanor under pressure, and fostering a positive environment.
- Maintained student records and progress data, demonstrating strong attention to detail and organizational skills.
- Utilized assistive technology tools to support students with disabilities in achieving academic goals.
Sales Associate
Bobs Discount Furniture
03.2023 - 10.2023
- Achieved sales goals by proactively engaging prospective customers and utilizing deep product knowledge to offer tailored furniture solution.
- Maximized order value by expertly introducing promotional campaigns and financing options, employing a low-pressure, consultative sales approach.
- Cultivated a strong customer base through relationship building and proactive follow-up, generating repeat business and positive referrals.
Customer Service
Bobs Discount Furniture
03.2022 - 03.2023
- Efficiently managed high-volume transactions, including order entry, cancellations, product returns, and exchanges, resolving issues promptly to maintain high customer satisfaction.
- Handled complex customer inquiries via phone and in-person regarding deliveries, product status, and warranties, improving customer experience and reducing escalations.
- Operated cash registers and processed payments, ensuring strict adherence to company policies and zero discrepancies.
- Managed and reconciled Daily Cash deposits and prepared daily reports.
Education
Associate of Arts - English
Oxnard College
Oxnard, CA05-2024
Skills
- Consultative Selling
- Retail Operations
- Interpersonal Communication
- Time Management
- Adaptability
- Team Collaboration
- Conflict resolution
Timeline
Special Education Paraprofessional
Oxnard School District
08.2024 - Current
Sales Associate
Bobs Discount Furniture
03.2023 - 10.2023
Customer Service
Bobs Discount Furniture
03.2022 - 03.2023
Associate of Arts - English
Oxnard College