Marie Rose Mystica Umuhire
Welland,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Igitego Hotel
06.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Stock Clerk
Simba Supermarket
01.2021 - 05.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout the day.
- Checked and pulled defective or expired products from shelves.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
Waitress
Igitego Hotel
05.2020 - 09.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Advanced Diploma - Mechanical Engineering Technology
Niagara College
Welland, ON09.2026
High School Diploma -
Lycee De Kigali
Rwanda08.2022
Skills
- Bookkeeping
- Security Awareness
- Office Management
- Data Entry
- Scheduling
- Time Management
Languages
English
Professional Working
French
Limited Working
Certification
Smart Serve Certificate
Smart serve Certificate
It aims to provide serving staff with the knowledge and awareness on how to serve alcohol responsibly to the general public. It is designed to protect individual servers, event planners, and corporations from liability associated with over-service.
Timeline
Receptionist
Igitego Hotel
06.2023 - 09.2023
Stock Clerk
Simba Supermarket
01.2021 - 05.2023
Waitress
Igitego Hotel
05.2020 - 09.2020
Advanced Diploma - Mechanical Engineering Technology
Niagara College
High School Diploma -
Lycee De Kigali
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