Marie Mitchele Peterline Veillard
Brampton,ON
Summary
Security Manager with extensive experience in the security landscape, focused on minimizing corporate liabilities. Proven ability to manage, train, and develop high-performing security teams. Added to my Customer Service Specialist experiences, I am adept at prioritizing tasks and thriving in fast-paced environments. Recognized for effectively resolving escalated customer support issues, contributing to team success and business objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Aviation
Jamaica, New York
02.2025 - 06.2025
- Conducted routine patrols to identify and mitigate potential security risks around the gates and jet bridge.
- Assisted in emergency response planning and implementation of safety procedures
- Documented incidents and prepared reports for management review and action.
Airport Customer Experience Specialist (ACES)
ERMC Aviation
JFK Airport, USA
09.2024 - 06.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members to enhance customer service procedures.
- Developed customer service policies and procedures to ensure optimal customer experience.
Host
OTG Management
JFK Airport, Terminal 5, USA
04.2024 - 07.2024
- Helping travelers by suggesting some meal in our menu, give them directions at the airport, helping them with other issues if it's possible.
School Assistant
Private House
Laboule 22
06.2021 - 10.2021
- Helping children stay on track with school during the vacation period.
DL Security Officer
ERMC Aviation
JFK Airport, USA
08.2024
- Making sure that every passenger and their carry-on meet the screening requirements before going through TSA.
Education
Security Guard
Interstate Security & Investigations INC
New York07-2024
Natural Science -
Dr Aristide Foundation University
Tabarre, Haiti06.2023
High School Diploma -
Elie Dubois
Port-au-Prince, Haiti10.2020
Skills
- Effective communication
- Teamwork
- Leadership
- Rapid adaptation
- Computer skills
- Customer support
- Emergency response
- Security screening
- Team collaboration
- Problem solving
- Time management
- Active listening
- Attention to detail
Languages
Excellent, Excellent, Very good, More or less
Hobbies and Interests
- Debating
- Research and reading
- Physical contact with nature
- Helping people
- Learning new things
Accomplishments
- Nominated employee of the month
- Nominated Best employee of the year among others.
Certification
- Security Guard
- First Aid and CPR
Languages
English
Full Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Aviation
02.2025 - 06.2025
Airport Customer Experience Specialist (ACES)
ERMC Aviation
09.2024 - 06.2025
DL Security Officer
ERMC Aviation
08.2024
Host
OTG Management
04.2024 - 07.2024
School Assistant
Private House
06.2021 - 10.2021
Security Guard
Interstate Security & Investigations INC
Natural Science -
Dr Aristide Foundation University
High School Diploma -
Elie Dubois
Similar Profiles
IMELDA CABILINIMELDA CABILIN
Training & Performance Compliance Manager at Allied Universal Security Aviation DivisionTraining & Performance Compliance Manager at Allied Universal Security Aviation Division
Henrico SantvillHenrico Santvill
Armed Security Professtional at Allied Barton/ Allied Universal Security Inc.Armed Security Professtional at Allied Barton/ Allied Universal Security Inc.
Curtis PattersonCurtis Patterson
Physical Security Specialist at Covenant Security Services / Allied Universal® Security ServicesPhysical Security Specialist at Covenant Security Services / Allied Universal® Security Services
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc
JAIDEN PABLAJAIDEN PABLA
Customer Technical Support at RogersCustomer Technical Support at Rogers