Marielena Vargas
Whittier
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Lead Administrative Assistant
SKILLSET GROUP
09.2020 - 02.2024
- Collaborated closely with HR representatives to streamline employee benefits administration tasks, such as reducing enrollment form and processing times significantly.
- Maintained accurate financial records by diligently tracking expenses and processing reimbursements in a timely manner.
- Provided backup support during periods of heavy workload or staff absences, maintaining continuity of operations without disruption to services provided by the department or other stakeholders' expectations met accordingly.
- Served as a liaison between management and staff members to resolve conflicts or address concerns promptly and professionally.
- Enhanced customer satisfaction with timely responses to inquiries and proactive problem-solving solutions.
- Assisted with onboarding new employees, ensuring smooth transitions into their roles within the organization.
- Optimized office supply inventory levels through careful monitoring and cost-effective purchasing strategies.
- Mentored junior administrative staff, providing guidance on best practices and enhancing overall team performance.
- Updated reports, managed accounts, and generated reports for the company database.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors, and professional services personnel to receive orders, perform direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Sr. Onsite Supervisor
MVP STAFFING
10.2017 - 09.2020
- Recruited candidates for light industrial positions such as forklift drivers, inventory, audit, order pullers, and all general warehouse using internal database for high volume client
- Set up and conducted job fairs to source candidates for all open positions
- Interviewed and qualified candidates and processed all new hire documentation such as I9, W4, application, medical benefits, and client specific forms
- Conducted large group orientations and assisted new employees with the correct use of the time clock
- Processed payroll reviewed and adjusted timecards for more than 100 employees.
Onsite Staffing Assistant/Recruiter
NELSON AND ASSOCIATES
06.2015 - 09.2017
- Recruited candidates for guard clerk positions
- Responsible for making sure that all state documentation such as guard cards and gun permits are up to date
- Managed employee relations, including new hire orientations, disciplinary warnings, coaching and counseling
- Managed direct deposits, W-4 forms, and worker's compensation claims for over 200 employees
- Administered drug testing procedures and conducted reference and background checks
- Interviewed and qualified candidates and processed all new hire documentation such as I9, W4, application, medical benefits, and client specific forms.
Education
A.S. Business Administration -
RIO HONDO COMMUNITY COLLEGE
Whittier, CA01.2026
Skills
- Strong Organization
- Workload prioritization
- Reception duties
- Invoicing and Billing
- Document Preparation
- Payroll Administration
- Office Management
Coursework
- OCCUPATIONAL SAFETY & HEALTH ADMINISTRATION (OSHA), Santa Fe Springs, CA, 04/2019
- CA Wage Hour & Law Training, Santa Fe Springs, CA, 04/2019
References
References available upon request
Timeline
Lead Administrative Assistant
SKILLSET GROUP
09.2020 - 02.2024
Sr. Onsite Supervisor
MVP STAFFING
10.2017 - 09.2020
Onsite Staffing Assistant/Recruiter
NELSON AND ASSOCIATES
06.2015 - 09.2017
A.S. Business Administration -
RIO HONDO COMMUNITY COLLEGE
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