Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariela Ariane Borbe

Hamilton,ON

Summary

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Owner

Lababbles Laundromat Cafe
Angeles City Pampanga, Philippines
03.2017 - 01.2023
  • Monitored cash flow to ensure proper budgeting of resources.
  • Resolved conflicts between employees or customers in a timely manner.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Conducted market research to identify new opportunities for growth.
  • Resolved issues quickly through meticulous research and quick decision-making.

Call Center Supervisor

Concentrix
Angeles , Philippines
03.2023 - 12.2023
  • Collaborated with other departments to develop solutions for customer needs.
  • Investigated difficult or complex inquiries from customers.
  • Maintained accurate records of all customer interactions using the company's CRM system.
  • Ensured that agents complied with applicable laws regarding privacy protection.
  • Reviewed daily reports on call volume, sales, abandoned calls and other statistics.
  • Documented changes made within the department as part of continuous improvement efforts.
  • Monitored calls for quality assurance purposes.

General Laborer

Colex Designs and Constructions
Hamilton, Ontario
03.2024 - Current
  • Ensured that all safety regulations were followed while working onsite.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Cleaned up job sites after completion of projects.
  • Lifted heavy materials onto trucks for removal from the site following each project's completion.
  • Ensured that all hazardous waste was disposed of properly according to regulations.
  • Used protective gear such as hard hats, goggles, ear protection, respirators when necessary.
  • Followed all safety protocols when operating heavy machinery such as bulldozers and excavators.
  • Provided support services such as hauling away debris or cleaning up after demolitions.
  • Cleaned up any messes created during the course of the job quickly and efficiently.
  • Participated in company training sessions to improve skills and boost process knowledge.
  • Removed wallpaper from walls using steamers or chemical solutions.
  • Prepared surfaces for painting by sanding, scraping, filling and priming.
  • Provided assistance to lead painter during preparation stages of the job.
  • Measured walls accurately to calculate amount of paint needed for the job.
  • Protected floors, carpets and furnishings from paint spills or splatters.
  • Assisted in mixing paint to ensure desired color was achieved.

Education

High School Diploma -

International British Academy
Philippines
03-2015

College Diploma - Police Foundations

Mohawk College of Applied Arts And Technology
Hamilton, None
06-2025

Skills

  • Analytical thinking
  • Construction site safety
  • Concrete mixing
  • Construction project completion
  • Debris and trash removal
  • Drywall installation
  • Heavy lifting
  • Conflict resolution

Certification

  • First Aid & CPR/AED level A (BL)
  • Licensed Security Guard Holder
  • Drivers License (G2)

Languages

English
Professional

Timeline

General Laborer

Colex Designs and Constructions
03.2024 - Current

Call Center Supervisor

Concentrix
03.2023 - 12.2023

Business Owner

Lababbles Laundromat Cafe
03.2017 - 01.2023

High School Diploma -

International British Academy

College Diploma - Police Foundations

Mohawk College of Applied Arts And Technology
Mariela Ariane Borbe