Summary
Overview
Work History
Skills
Languages
Timeline
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Mariela Martinez

Vancouver

Summary

Sales and customer service professional with a strong commitment to delivering exceptional customer experiences and fostering positive client relationships. Demonstrates readiness to work, learn, and communicate effectively in a team-oriented environment. Eager to apply people skills and advanced communication abilities to contribute to a dynamic organization.

Overview

11
11
years of professional experience

Work History

Ironworker

Maximum Reinforcing Steel
11.2022 - 01.2025
  • Led teams in erecting structural steel frameworks to ensure safety and precision.
  • Mentored junior ironworkers, enhancing team efficiency and skill development.
  • Improved installation processes for reinforced steel, boosting project timelines.
  • Coordinated with crane operators for safe and accurate placement of materials.

Sales and customer service

Bibo Corporate Uniforms
03.2014 - 03.2019
  • Led sales initiatives and enhanced customer satisfaction through personalised service solutions, building lasting client relationships and driving repeat business
  • Managed corporate uniform accounts while analysing customer needs, implementing tailored solutions and maintaining detailed client records
  • Provided exceptional customer support, resolved complex enquiries and maintained strong relationships with key corporate accounts

Skills

  • Data Analysis
  • Negotiation
  • Conflict Resolution
  • Time Management
  • Social Media Marketing
  • Project Management
  • Customer Retention

Languages

English
Spanish

Timeline

Ironworker

Maximum Reinforcing Steel
11.2022 - 01.2025

Sales and customer service

Bibo Corporate Uniforms
03.2014 - 03.2019

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Mariela Martinez