Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariela Garcia

St Catharines,ON

Summary

Dynamic and dependable Cashier with a proven track record at Tim Hortons, showcasing exceptional customer service and money handling skills. Elevated staff performance through effective training and leadership, and significantly reduced theft instances with strategic loss prevention techniques. Demonstrates unparalleled professionalism and adaptability, ensuring customer satisfaction and repeat business.

Overview

9
9
years of professional experience

Work History

Cashier

Tim Hortons
10.2015 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Education

High School -

James Cardinal McGuigan Catholic High School
Toronto, ON

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Money Handling
  • Order Taking
  • Basic Math Competence
  • Product restocking
  • Decision Making Aptitude
  • Fraud Prevention Awareness
  • Honest and Dependable
  • Professionalism
  • Adaptable and Flexible
  • Team Leadership
  • Employee Training

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier

Tim Hortons
10.2015 - 07.2024

High School -

James Cardinal McGuigan Catholic High School

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Mariela Garcia