MARIEL ORTEGA
El Centro
Summary
Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
11
11
years of professional experience
Work History
Librarian
Centinela State Prison
05.2023 - 01.2024
- Locate requested books on shelves and in library database (Concourse) and fetched items for inmates.
- Ducat PLU and GLU for library sessions.
- Assist inmates as needed with appropriate resource information.
- Direct, and train LTA and/or inmate clerk.
- Maintain accurate documentation of inmate library visitation times as required for various compliance measures.
- Assist Senior Librarian in development and maintenance of library collection.
- Provide professional recommendations for new and replacement library material.
- Prepare and submits appropriate purchase request(s).
- Conduct research and/or legal content "paging" requests as appropriate.
- Answer inmate requests, grievances, form 22, appeals.
- Oversee and conduct inventory for legal collection.
- Set schedules for library workers and monitored activities.
- Maintain order and supervise inmate patrons who are accessing recreation library, and/or legal content contained in either print collection or Law Library Electronic Delivery System (LLEDS).
- Attend WASC committee meetings to propose, discuss advance management and investment ideas.
- Encourage inmates to find things to read individually to increase reading interest.
- Created programs and activities to promote library usage and literacy.
Library/Media Technician II
Calexico Unified School District
01.2018 - 04.2023
- Assess literacy needs of school by reviewing student data and current curriculum.
- Provide support in development and implementation of library literacy initiatives
- Data entry and updating database records.
- Assist parents with information on enrollment and admissions procedures.
- Collect registration materials, prepare enrollment and re-enrollment agreements for current and new students.
- Pointed students to relevant information about academic and personal support services available for them.
- Checked in, checked out and renewed library materials using Millenium and Follett Destiny Software.
- Organize library catalog, supplies, equipment and records.
- Train staff, students and faculty on use of library technology.
- Drove expansion of library collections and programs in response to student and faculty needs.
- Manage school library budget and lead efforts to advocate for funding.
- Instruct 800 students on research techniques and use of information technologies.
- Ordered, received, cataloged and processed new acquisitions for library.
- Ensure that library contains material that meets needs of ethnic and cultural diversity.
- Teach group and individual instruction sessions to impart knowledge of library and research practices.
- Repair or replace damaged items to maintain continuity of service.
- Experience troubleshooting simple office equipment malfunctions.
- Work with variety of computer programs and networks used in library.
- Provide library services through on-ground, via on-line, and through other forms of technology.
- Devise programs to promote diversity and inclusion among staff, faculty and students.
- Collaborate with teachers, administrators and parents to determine how best to support student success.
College Peer Advisor and Financial Aid Assistant
San Diego State University
08.2017 - 01.2018
- Work with dean's office and faculty advisors in developing activities to support student success
- Instruct students in proper completion of forms and applications; explained applications, requirements and restrictions
- Guide students with straightforward advising questions related to declaring majors/minors
- Provide assistance and information to students and parents regarding financial aid programs and services
- Guide students in accessing academic resources available at SDSU
- Assist students with registering for classes and monitored degree audits
- Assist 240 students with transferring to four-year universities upon completion
- Assist 240-300 students with financial aid applications
- Attend and actively contribute to meetings or activities pertinent to faculty responsibilities or, assignments including department meetings, advisory meetings
- Review completed forms for accuracy and completeness
- Correspond using email and voice mail with prospective and current students regarding registration and future attendance at SDSU IV Campus
- Maintain records, files and prepare reports
- Data entry and updating database records
Long-Term Substitute Library/Media Technician II
Calexico Unified School District
08.2017 - 11.2017
- Checked in, checked out and renewed library materials using Millenium Software
- Supervise 100 students
- Received, cataloged and processed new acquisitions such as textbooks and workbooks for students
- Locate print and online materials for students completing research projects
- Create and implement chess club for students
- Assist visitors in locating required materials
- Data entry and updating database records
- In coordination with administrators and teachers carried out disbursement of textbooks to students
- Perform general upkeep and organization of library materials
- Analyze reference and information inquiries from students, faculty, and staff, and research reference and information sources, both print and electronic
- Ensure reading material was at appropriate level for students
- Instruct 900 students on research techniques and use of information technologies
- Update fines and fees for transferring students by using Millenium software and Synergy
Library Student Assistant
San Diego State University
08.2016 - 11.2017
- Supervise 150 students
- Answer phone and reference questions
- Locate requested books on shelves and in library database
- Interaction with students, faculty, staff and others, well-developed organizational skills and specialized technical knowledge related to provisions of student support services
- Resolve patrons' complaints tactfully and professionally
- Locate print and online materials for students completing research projects
- Checked in, checked out and renewed library materials using Sierra and Alma Software
- Handle lost and damaged materials
- Place books on their proper shelves when were returned to circulation
- Communication and interpersonal skills that meet needs of culturally diverse faculty and student body.
- Experience coordinating administrative support functions for groups
- Marketed library's many services to visitors and patrons through active communication
- Communicate effectively and work cooperatively with others in team environment
- Assist and support teaching faculty in their daily tasks
- Counsel and instruct students on college procedures and processes
- Schedule and coordinate use of library equipment
- Experience troubleshooting simple office equipment malfunctions
Administrative Student Assistant
San Diego State University
08.2016 - 08.2017
- Answer incoming calls, determine purpose of call and transfer call
- Take and deliver messages
- Receive, sort and distribute mail
- Schedule appointments
- Help incoming first-year students in making smooth transition from high school to university
- Input variety of data into assigned computer system
- Revise, verify, edit variety of documents
- Counsel and instruct students on college procedures and processes
- Assist and support teaching faculty in their daily tasks
- Communicate effectively and work cooperatively with others in team environment
- Perform administrative duties relating to student's programs
- Manage and update student services bulletin board daily
- Provide appropriate information about San Diego State University facilities, services, and resources
- Assist with general office project using Microsoft Office (Word, Excel, PowerPoint, and Publisher)
- Assist to organize and conduct departmental events, as directed, by securing space, equipment, food, preparing invitations, announcements, agendas, brochures, and packets
Library Aide
Camarena Memorial Library
08.2015 - 08.2017
- Enter and update patrons records on computers
- Assist students with books, based on their reading level and age
- Referred families to shelters, legal resources,and educational programs
- Locate library materials for patrons
- Perform clerical activities such as filing, typing, photocopying
- Take action to deal with disruptive or problem patrons
- Registered over 20 new patrons and issue borrower identification cards per day
- Accept fine payments for lost or overdue books
- Promote library programs and services
- Give snack and lunch to over 100 children and teenagers per week
- Assist teachers and children in art activities
- Checked in, checked out and renewed library materials using Millenium software
- Locate print and online materials for students completing research projects
- Manage, coordinate, and participate in library instruction, including group tours, and workshops
- Resolve patrons' complaints tactfully and professionally
Student Volunteer
Neighborhood House of Calexico
04.2014 - 06.2014
- Place clean dishes, utensils, and cooking equipment in storage areas
- Wash dishes, glassware, flatware, pots, using dishwashers or by hand
- Direct calls to appropriate individuals and departments
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Storing and preserving documents
- Locate new materials and direct their acquisition and display
- Organize archival records and develop classification systems to facilitate access to archival materials
- Refer families to shelters, legal resources and educational programs
- Promote community programs and services
- Develop and update employee files, maintaining confidentiality at all times
Student Volunteer
Developmental Preschool and Infant/Toddler Center
04.2013 - 06.2013
- Assist lead teacher with snack time, crafts and putting children down for naps
- Keep classrooms clean by sterilizing and disinfecting children's toys and surfaces
- Organize over 5 small groups of children while transitioning to and from outdoor play per day
- Maintain child-friendly environment by allowing frequent access to outdoor activities
- Closely monitored children's play activities to verify safety
- Offer parents detailed daily reports that outlined their child's day
- Identify early warning signs of emotional and developmental problems in children
- Observe children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Master of Science - Library And Information Science
San Jose State University
San Jose, CA12.2024
Bachelor of Arts - Psychology
San Diego State University
Calexico, CA05.2018
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA05.2016
Associate of Arts - Behavioral and Social Science
Imperial Valley College
Imperial, CA05.2016
High School Diploma -
Westmorland Basic Christian School
Westmorland, CASkills
- Collaboration
- Microsoft Office
- Interpersonal Communication
- Data management
- Adaptability
- Organization and Time management
- Student support
- Literacy Strategies
- Program Implementation
- Interactive Learning
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Librarian
Centinela State Prison
05.2023 - 01.2024
Library/Media Technician II
Calexico Unified School District
01.2018 - 04.2023
College Peer Advisor and Financial Aid Assistant
San Diego State University
08.2017 - 01.2018
Long-Term Substitute Library/Media Technician II
Calexico Unified School District
08.2017 - 11.2017
Library Student Assistant
San Diego State University
08.2016 - 11.2017
Administrative Student Assistant
San Diego State University
08.2016 - 08.2017
Library Aide
Camarena Memorial Library
08.2015 - 08.2017
Student Volunteer
Neighborhood House of Calexico
04.2014 - 06.2014
Student Volunteer
Developmental Preschool and Infant/Toddler Center
04.2013 - 06.2013
Master of Science - Library And Information Science
San Jose State University
Bachelor of Arts - Psychology
San Diego State University
Associate of Arts - Psychology
Imperial Valley College
Associate of Arts - Behavioral and Social Science
Imperial Valley College
High School Diploma -
Westmorland Basic Christian School
Similar Profiles
TERESA KINGTERESA KING
Correctional Officer at Centinela State Prison, CENCorrectional Officer at Centinela State Prison, CEN
Roberto RomanRoberto Roman
Correctional-Officer at Centinela State PrisonCorrectional-Officer at Centinela State Prison
Buhrooz MewludBuhrooz Mewlud
Plumbing Assistant at Centinela State PrisonPlumbing Assistant at Centinela State Prison