Summary
Overview
Work History
Education
Skills
Timeline
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Mariejoy Cabel

Los Angeles

Summary

Dynamic Senior Registered Client Service Associate with extensive wealth management expertise at Morgan Stanley. Proven track record in enhancing client satisfaction through exceptional customer support and meticulous attention to detail. Skilled in cash management and client onboarding, fostering strong relationships that drive retention and growth in a competitive market. Successfully obtained Series 7 and Series 63 FINRA licenses.

Overview

18
18
years of professional experience

Work History

Senior Registered Client Service Associate

Morgan Stanley, Wealth Management
03.2015 - Current
  • Enhanced client satisfaction by addressing their inquiries and resolving issues promptly.
  • Developed strong working relationships across departments for improved communication flow and efficient problem resolution.
  • Facilitated timely trade execution for clients while strictly adhering to compliance guidelines.
  • Resolved any discrepancies in account statements or balances through thorough investigation and follow-up with relevant parties.
  • Supported clients during onboarding processes, guiding them through documentation requirements and account setup procedures.
  • Contributed to overall team success by actively participating in trainings, sharing knowledge with peers, and offering support when needed.

Senior Registered Client Associate

The Handler Consulting Group at Raymond James
02.2014 - 03.2015
  • Facilitated effective communication between clients and financial advisors, ensuring all parties were informed about relevant account changes or updates.
  • Ensured compliance with company policies and industry regulations, maintaining accurate records for audits and inspections.
  • Provided exceptional administrative support to financial advisors, ensuring timely and accurate completion of all required tasks.
  • Coordinated with operations teams to manage asset transfers efficiently while minimizing disruptions for clients during transitions.
  • Facilitated new client onboarding process and investment account setup.

Senior Registered Client Associate

UBS Financial Services
02.2007 - 02.2014
  • Played a key role in organizing client events and seminars, strengthening community ties and promoting thought leadership within the industry.
  • Supported new client onboarding process by gathering necessary documentation and completing required paperwork accurately.
  • Resolved client inquiries promptly, demonstrating superior customer service skills and dedication to client satisfaction.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Facilitated effective communication between clients and financial advisors, ensuring all parties were informed about relevant account changes or updates.
  • Mentored junior associates, sharing best practices to foster professional growth within the team.

Education

Bachelor of Science - Accounting

University of Southern California
Los Angeles, CA

Associate of Arts - Business Administration

Marymount College
Palos Verdes, CA

Skills

  • Cash management
  • Account maintenance
  • Client support
  • Client onboarding
  • Customer support
  • Follow-up skills
  • Attention to detail

Timeline

Senior Registered Client Service Associate

Morgan Stanley, Wealth Management
03.2015 - Current

Senior Registered Client Associate

The Handler Consulting Group at Raymond James
02.2014 - 03.2015

Senior Registered Client Associate

UBS Financial Services
02.2007 - 02.2014

Bachelor of Science - Accounting

University of Southern California

Associate of Arts - Business Administration

Marymount College

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Mariejoy Cabel