MARIE J. FAYE
St John's,NL
Summary
Structured recent graduate offering background Biology and Psychology. Experienced in collecting, processing and analyzing various biological data. Familiar with basic terminology, laboratory protocols and testing procedures. Passionate about science, biomedical research and medical advancement. Recognized for performing tasks with attention to detail, optimum quality and expedience. Motivated to apply acquired skills in the workforce and gain more knowledge.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Bilingual Contact Agent
Canada Revenue Agency
06.2023 - 08.2023
- Assisted taxpayers in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Assisted taxpayers navigate online services offered by the CRA
- Assisted taxpayers regain access to their online accounts while ensuring the safety and integrity of their information
- Answered general questions regarding the CRA and direct taxpayers to the department that will best assist them.
Research Assistant - Biology Department
Memorial University Of Newfoundland
, N
09.2022 - 12.2022
- Recorded and analyzed data to produce reports of results.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Worked both independently and collaboratively with graduate students in laboratory environment.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
Hostess
Vu Restaurant
10.2021 - 06.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction.
- Delivered pick-up and room service orders to guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Research Assistant - Biochemistry Department
Memorial University Of Newfoundland
05.2021 - 01.2022
- Participated in lab meetings and project presentations.
- Reviewed documents and data to identify trends and patterns.
- Collaborated with multidisciplinary teams to develop research methodologies and strategies related to sleep and nutrition.
- Maintained up-to-date records of research activities and results for future reference.
- Created surveys and questionnaires to collect data for research projects.
Server/Bartender
YellowBelly Brewery
12.2020 - 09.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
Program Assistant (Bilingual)
American Councils For International Education
10.2019 - 12.2019
- Answered and managed incoming and outgoing calls / emails while recording accurate messages for distribution to office staff.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Maintained up-to-date knowledge of program offerings by attending industry conferences and workshops regularly.
- Provided administrative support for daily operations through efficient task prioritization and delegation skills.
- Proofread and edited documents for accuracy and grammar.
Education
Bachelor of Science - Biology For Health Professions
Memorial University of Newfoundland
St John’s, NL 01.2020 - 04.2024
Skills
Research and Analytical Skills
Laboratory techniques
Multitasking Abilities
Active Listening
Interpersonal Skills
Problem-solving aptitude
Computer Proficiency
Adaptability and Flexibility
Leadership abilities
Administrative Support
Volunteering
Jan 2021- Apr 2024
MUN Catholic Community Executive Member
- Organized several events throughout the semester to build and strengthen the club and community.
- Delegated tasks to community members to ensure involvement and smooth operations of the activities.
- Attended weekly meetings to assess the progress made in the community, discuss ways to improve relationships between members and their growth.
- Served as intermediary between the national organization, its local representatives and the students at Memorial University.
Certification
Biosafety Training - 2027
Timeline
Mental Health First Aid
06-2023
Bilingual Contact Agent
Canada Revenue Agency
06.2023 - 08.2023
Biosafety Training - 2027
11-2022
Research Assistant - Biology Department
Memorial University Of Newfoundland
09.2022 - 12.2022
Hostess
Vu Restaurant
10.2021 - 06.2022
Research Assistant - Biochemistry Department
Memorial University Of Newfoundland
05.2021 - 01.2022
Server/Bartender
YellowBelly Brewery
12.2020 - 09.2021
Bachelor of Science - Biology For Health Professions
Memorial University of Newfoundland
01.2020 - 04.2024
Program Assistant (Bilingual)
American Councils For International Education
10.2019 - 12.2019