Geomell Chew
Naga City, Philippines
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player with excellent communication and problem-solving skills. Hardworking , driven and adaptable with excellent planning and problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Insurance Assistant - I
Philippine Health Insurance Corporation
03.2020 - Current
- Streamlined insurance application processes by revising and updating forms, leading to faster approval times.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding policies and coverage.
- Contributed to team success by collaborating with colleagues on cross-functional projects, streamlining internal processes for better productivity.
- Electronic data entry and record retrieval particularly useful in managing client's electronic record and retrieving teh same as when needed.
- Collaborated effectively with team members to meet and exceed departmental goals, fostering a positive work environment.
- Extract list of employers accounts from the accounts management & performance monitoring system.
- Ensuring that assigned employer comply with membership registration, remittance and reporting requirements.
- Balanced multiple tasks and deadlines while maintaining a strong focus on client satisfaction, demonstrating excellent time management skills.
- Maintained strict confidentiality on any and all patient files, finances, records, and health statuses.
- Handled sensitive client information with discretion while maintaining strict confidentiality standards according to company guidelines.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file to ensure correctness of file.
- Offered assistance with technical support on site or via telephone.
Regional Coordinator
Autohub Group Of Companies
03.2019 - 08.2019
- Enhanced regional performance by implementing strategic initiatives and coordinating cross-functional teams.
- Streamlined communication channels for increased efficiency within the region.
- Developed and executed regional growth plans, resulting in expanded market share.
- Established a positive work environment that encouraged teamwork and facilitated open communication among team members.
- Improved customer satisfaction levels by addressing issues promptly and implementing proactive solutions within the region.
- Provided regular updates to senior management on regional progress, challenges, and opportunities for improvement.
Sales Executive
Automarken Naga
12.2017 - 04.2018
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Social Insurance Specialist
Philippine Health Insurance Corporation
07.2015 - 09.2017
- Improved claim processing efficiency by streamlining workflows and implementing best practices.
- Reduced case backlog significantly through diligent review and timely resolution of pending claims.
- Enhanced customer satisfaction levels by providing personalized assistance and prompt responses to inquiries.
- Collaborated with cross-functional teams to address complex cases, ensuring accurate benefit determinations.
- Maintained meticulous records documenting client interactions, assessments, decisions made regarding eligibility determination.
- Increased policy renewal rates by consistently delivering excellent customer service and addressing concerns proactively.
Account Information Management Specialist
Philippine Health Insurance Corporation
10.2012 - 06.2015
- Optimized database performance through regular maintenance, tuning, and optimization activities.
- Reduced data redundancy by conducting thorough audits and identifying opportunities for consolidation.
- Ensured regulatory compliance with strict adherence to industry standards and best practices in information management.
- Collaborated with cross-functional teams to establish consistent data governance processes across the organization.
- Evaluated emerging technologies for potential benefits in enhancing overall information management capabilities.
- Promoted a culture of awareness around proper information handling through ongoing training sessions, workshops, and internal communications campaigns.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Communicated regularly with customers concerning data exchange and technology integration.
- Improved information management processes by developing and implementing policies and procedures.
Sales Executive
Nissan Naga-Lisam
02.2012 - 08.2012
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Consultant
Caleb Motor Corporation
08.2010 - 01.2012
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Conducted thorough vehicle work around, highlighting key features to potential buyers and demonstrating value.
- Participated in ongoing training programs for professional development and staying current on automotive advancements.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Implemented strategic negotiation techniques, resulting in mutually beneficial agreements between dealership and clients.
- Fostered a positive working environment by contributing to team success through collaboration and communication efforts.
- Ensured compliance with all dealership policies as well as state regulations regarding financing options, warranties, and sales contracts.
- Provided detailed follow-up communications with potential buyers after initial consultation or test drive to address any questions and maintain interest in the dealership.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Completed registration paperwork and sales documentation.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Collaborated with marketing team to develop effective promotional campaigns that attracted new customers to the dealership.
Production Supervisor
Galantina Industria Corporation
04.2010 - 06.2010
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Established clear priorities and production quality standards.
Education
Bachelor of Science - Business Management,Major in Computer Applications
De La Salle University-College of St. Benilde
Manila, Philippines2001
Skills
- Insurance Knowledge
- Sales Support
- Microsoft Office Suite(Advance Level)
- Client Relations
- Computer Proficiency
- Claims Processing
- Attention to Detail
- Organizational Skills
Languages
English
Native or Bilingual
Certification
* Civil Service Sub-Professional Examination, Philippines
* Civil Service Professional Examination, Philippines
Timeline
Social Insurance Assistant - I
Philippine Health Insurance Corporation
03.2020 - Current
Regional Coordinator
Autohub Group Of Companies
03.2019 - 08.2019
Sales Executive
Automarken Naga
12.2017 - 04.2018
Social Insurance Specialist
Philippine Health Insurance Corporation
07.2015 - 09.2017
Account Information Management Specialist
Philippine Health Insurance Corporation
10.2012 - 06.2015
Sales Executive
Nissan Naga-Lisam
02.2012 - 08.2012
Sales Consultant
Caleb Motor Corporation
08.2010 - 01.2012
Production Supervisor
Galantina Industria Corporation
04.2010 - 06.2010
Bachelor of Science - Business Management,Major in Computer Applications
De La Salle University-College of St. Benilde
* Civil Service Sub-Professional Examination, Philippines
* Civil Service Professional Examination, Philippines
Similar Profiles
Janine Nichole ParojinogJanine Nichole Parojinog
Administrative Aide VI/Clerk III at Philippine Health Insurance CorporationAdministrative Aide VI/Clerk III at Philippine Health Insurance Corporation
Nydalyn HazelipNydalyn Hazelip
Internship Student at Philippine Health Insurance CorporationInternship Student at Philippine Health Insurance Corporation
NALVEN BACERNALVEN BACER
Social Insurance Specialist at Philippine Health Insurance CorporationSocial Insurance Specialist at Philippine Health Insurance Corporation