MARIE MCDERMOTT

• Manage the entire sales cycle from prospecting to closing, consistently building strong relationships with key clients
• Negotiate contracts and pricing agreements, ensuring mutually beneficial outcomes for both clients and the company
• Maintain regular communication with clients to address concerns, provide updates, and identify opportunities for upselling or cross-selling
• Follow up on leads and inquiries promptly, ensuring no opportunities were lost and maintaining a high conversion rate
• Provide excellent post-sales support, ensuring customer satisfaction and fostering repeat business
• Improve business performance by consistently surpassing revenue targets through proactive lead generation and relationship management.

Drove and grew brand awareness. Built a new customer database that enhanced weekly "touch base" calls, which provided a more consistent revenue stream and a highly efficient delivery schedule. Supported the roll out of product, alongside top 5 main grocery chains. Presided over all principal customers and boutique reserve locations.
Account growth of 135 new accounts within the first 12 months. New accounts represented growth of 30%, revenue growth of 39%, gross margin improvement of 29%, revenue growth of 61%.

• Utilized CRM software to manage sales pipelines effectively, ensuring timely follow-ups with leads and optimal resource allocation among team members.
• Championed a positive work culture that encouraged collaboration, innovation, and continuous improvement within the business development department.
• Identified new opportunities for revenue growth and expansion by analyzing industry trends and competitor activity.
• Built long-lasting client relationships through consistent communication, trust-building activities, and excellent customer service.