Marie Diana Melanie Arnold-Marie
550 Bradley Street ,BC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
16
16
years of professional experience
Work History
Receptionist & Administrative Assistant
Espace Maison Ltd
05.2022 - 02.2024
- Attend to visitors and deal with inquiries on phone and face to face.
- Answering internal and external calls and forward calls to right person, supplying right information regarding the organization to the general public and customers.
- Urgently and correctly forward by email to the absent/unavailable staff any received telephone messages
- Assist in administrative tasks.
TeleSales Agent
Eclosia(Panagora)
04.2018 - 04.2022
- My mission till now consists of a portfolio of customers assigned to agent and our mission is to ensure that our customers are getting valuable service
- During these years we have been trained to liaise with different department whether by phone or mail to ensure that our customers are having the best services we could offer
- Our mission is also to promote Panagora products and at the end our target is to boost our sales with a completely satisfied customer.
Commercial Assistant
KLB GROUP
08.2017 - 03.2018
- Answered high volume of email inquiries.
- Updated and maintained confidential databases and records.
- Data entry input on system.
Gestionnaire Administratif
Infolegale Ltee
11.2015 - 08.2017
- Being able to assist clients and to be in charge of sending and receiving correspondence or even answering phones and taking memos contributes to the multitask person that I am today.
Secretary's Assistant
A.P.E.I.M Association De Parents D'enfants Inadapt
02.2014 - 09.2014
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Receptionist Administrator
Soproges Ltd
06.2013 - 02.2014
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Data Entry Operator
Extedim Ltd
07.2010 - 02.2013
- These years enhanced my abilities in collecting and entering databases and maintaining accurate records of valuable company information
- Moreover, this experience also contributes in my data entry skills, like fast typing with an eye for details.
Sales Demonstrators
Happy World Center
05.2008 - 04.2009
- During this experience I have been able to create a positive environment with the concerned store and the consumers
- Being constantly in contact with my consumers help me to build an inner confidence and thus resulting to prospective customers.
Education
Secondary Schools Attended -
Notre Dame College
Curepipe10.2004
Some College (No Degree) -
Notre Dame College
CurepipeSome College (No Degree) -
Rca Primary School
Saint PierreSkills
- Administration
- Receptionist
- Customer/Client relations
- Data inputting
- Typing Speed
- Administrative Support
- Office Administration
- Call Answering and Routing
- Word Processing
Languages
French
English
Hobbies and Interests
- Reading
- Gardening
- Listening Music
Family outings, to do gardening.
On weekends I like to go on family outings to the park or even to the beach, organizing small outings with my husband and my son.
When I have time I also like to plant flowers like the gerbera which I love and now since I arrived in Canada it's tulips too.
Timeline
Receptionist & Administrative Assistant
Espace Maison Ltd
05.2022 - 02.2024
TeleSales Agent
Eclosia(Panagora)
04.2018 - 04.2022
Commercial Assistant
KLB GROUP
08.2017 - 03.2018
Gestionnaire Administratif
Infolegale Ltee
11.2015 - 08.2017
Secretary's Assistant
A.P.E.I.M Association De Parents D'enfants Inadapt
02.2014 - 09.2014
Receptionist Administrator
Soproges Ltd
06.2013 - 02.2014
Data Entry Operator
Extedim Ltd
07.2010 - 02.2013
Sales Demonstrators
Happy World Center
05.2008 - 04.2009
Secondary Schools Attended -
Notre Dame College
Some College (No Degree) -
Notre Dame College
Some College (No Degree) -
Rca Primary School
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