Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MARIED ANN PANOPIO

MARIED ANN PANOPIO

Fernie,BC

Summary

Dedicated and customer-focused professional with over 7 years of experience in the retail and hospitality industries. Proven ability to deliver exceptional customer service, manage inventory, and lead teams to achieve sales targets. Skilled in cashiering, cash handling, and using Microsoft Office applications. Holds a Bachelor’s degree in Hotel and Restaurant Management and possesses strong leadership, communication, and problem-solving skills. Seeking a Retail Supervisor position to utilize my expertise and drive the success of your team.

Overview

17
17
years of professional experience

Work History

Front End Cashier

Independent - Owned & Operated by ELDHO's your neighbours
04.2024 - Current
  • Greeted customers and answered any question
  • Operates a cash register and handles legal tender
  • Interacts with customers
  • Provides a positive customer experience with fair, friendly service
  • Scanning goods and ensuring pricing is accurate
  • Collects payments by accepting cash, gift card, or charge payments from customers and makes change for cash customers
  • Discounts purchases by redeeming coupons.

Housekeeping/Laundry Attendant

Best Western PLUS Hotel
02.2024 - Current
  • Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business center, and restaurants
  • Dusting and polish various surfaces and furniture
  • Vacuum, sweep, and mop floors
  • Empty trash bins
  • Change linens and towels and replace toiletries
  • Provide laundry services for guests
  • Collaborate with the housekeeping team to complete the daily cleaning schedule
  • Restock cleaning supplies in the hand cart
  • Report any issues that require maintenance
  • Sorting, washing, drying, pressing and folding clothing and other textile items
  • Removing stains from items using the appropriate procedures.

Barista/Cashier

Pedal Cafe Inc
09.2023 - 02.2024
  • Followed health and safety regulations for food handling procedures
  • Greet the customers as they enter
  • Give the customers drink menus and answer their questions regarding ingredients
  • Prepare beverages following recipes
  • Operate espresso machine
  • Checked temperatures of brewing equipment periodically throughout shifts
  • Serve beverage and pastries to customers
  • Receive and process payments
  • Clean work and dining areas, empty trash and sanitize equipment and utensils
  • Maintain stock of raw materials and packaging
  • Submit daily sales & inventory report.

Office Assistant

JCW Outsourcing and Management Services., Inc
11.2019 - 03.2020
  • Organizing the office and assisting associates to optimize processes
  • Sorting and distributing communications in a timely manner
  • Using back-office computer systems software
  • Create and update records ensuring accuracy and validity of information
  • Schedule and plan meetings and appointments
  • Monitor level of supplies and handle shortages
  • Sometimes perform receptionist duties when needed.

Laundry Attendant

TOKAI Corporation
11.2018 - 10.2019
  • Sorting, drying, pressing and folding clothing and other textile items
  • Track maintenance and repairs on laundering equipment
  • Sorts dirty linen by product type
  • Linen stock levels are recorded and the quality of linen is reported on
  • Track maintenance and repairs on laundering equipment
  • Multitasking with linen in various machines running at the same time with different products
  • Organizes linen in such a way that it is sorted by type, loaded on carts and put up neatly on the linen storage racks
  • Knows all safety and emergency procedures
  • Must demonstrate a positive attitude with an outgoing and friendly personality.

Corporate Controller/Cashier

Waltermart Supermarket Inc.
10.2015 - 05.2018
  • Checked temperatures of brewing equipment periodically throughout shifts
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
  • Provides a positive customer experience with fair, friendly service
  • Scanning goods and ensuring pricing is accurate
  • Resolves customer issues and answers questions
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Discounts purchases by redeeming coupons
  • Processes return transactions
  • Resolves customer issues and answers questions.

Timekeeper

Abenson Group of Companies
05.2013 - 10.2015
  • For tracking the hours worked by employees in them worked
  • Computes total time worked by employees, check accuracy and post to payroll
  • Ensure that everyone is paid fairly for the time they spend on the job
  • Communicating with supervisors to provide updates on work progress or any issues
  • Recording timekeeping data on spreadsheets or other computer software programs
  • Performed data entry, produced and analyzed reports while utilizing standard payroll and timekeeping systems
  • Review data entry and ensure accurate and timely payment for hourly and salary employees
  • May pay employees
  • Make sure that pay slips are distributed properly and monitors that employees received their payroll accurately.

Cashier

Jollibee Food Corporation
08.2007 - 11.2007
  • Greeted customers and answered any question
  • Operates a cash register and handles legal tender
  • Interacts with customers
  • Prepare the orders of customer
  • Issued receipts, refunds, credits or change due to customers
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Assist in keeping the kitchen clean, tidy and hygienic at all times
  • Tally money in the cash drawer at the beginning and end of each work shift
  • Performed other duties as assigned by management.

Education

Bachelor's - BS in Hotel Restaurant Management

Dr CarlosnS Lanting
Quezon City Philippines
04.2013

Skills

  • Customer service
  • Microsoft Office
  • Cashiering
  • Cash handling
  • Leadership
  • Food preparation
  • Communication skills

Languages

English
Tagalog

Timeline

Front End Cashier

Independent - Owned & Operated by ELDHO's your neighbours
04.2024 - Current

Housekeeping/Laundry Attendant

Best Western PLUS Hotel
02.2024 - Current

Barista/Cashier

Pedal Cafe Inc
09.2023 - 02.2024

Office Assistant

JCW Outsourcing and Management Services., Inc
11.2019 - 03.2020

Laundry Attendant

TOKAI Corporation
11.2018 - 10.2019

Corporate Controller/Cashier

Waltermart Supermarket Inc.
10.2015 - 05.2018

Timekeeper

Abenson Group of Companies
05.2013 - 10.2015

Cashier

Jollibee Food Corporation
08.2007 - 11.2007

Bachelor's - BS in Hotel Restaurant Management

Dr CarlosnS Lanting
MARIED ANN PANOPIO