Marie Totten

• Lead, guide, develop, and mentor a team of Procurement and administrative personnel actioning Advertising, Public Opinion research, Media Monitoring, Event Management, Printing and Multi-Media procurement requests and establishment of supple arrangements and standing offers on behalf of Government Departments
• Acting Senior Director (Aug – Dec 2021 )
• Development of the Procurement Instruction Manual, and development at Directorate work at home guidance in 2018.
• Organized, coordinated and assigned personnel while focusing on delivering superior customer service to client departments, agencies and commissions.
• Liaison with stakeholders, including internal working groups, suppliers, trade groups and client executives.
• Analyzed team workload quantity, complexity and due dates to predict and prevent problems.
• Mentored and trained all levels of PG, AS and CR. Assisted with the onboarding and knowledge transfer to several EX cadre about communication files, and revolving fund financing.
• Responsible for reporting as and when required such as Forecasting, ATIP, workload, briefing on issues and files, Business continuity planning , and annual business plans and audit responses.
• Managed administrative logistics of events planning, event booking and event promotions

PSPC Assistant Deputy Minister Green procurement Award,

• Managed Accommodation and Rental car Directory, Carrier Agreements, and Passenger logistics
• Lead and direct a Procurement Team of 8 in the development of standing offers, Solicitation Processes and Memorandum of Understanding creation with private sector travel entities
• Provide Senior Executives and teams with guidance related to HR processes, HR and Staffing documentation, and allocation of new staff to teams
• Brief, liaise and guide (written and oral) senior management, staff, stakeholders, clients, and end-users on a variety of procurement related topics and issues.
• Liaise with HR and utilize workplace programs to staff and to resolve labour relations issues.
• Negotiations with Airlines, to ensure best terms and rates for government travel.
• The greening of the ACRD Supply Arrangement saving of an estimated 189,000 sheets of paper, 3,802 folders ,7,000 usb keys and 6,100 personnel hours
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Developed expertise in telecommunication and satellite systems contracts.
• Management of Telecommunication Contracts for PWGSC with a value of 4.2 Billion
• (2010 - 2012). The successful development of a contract tracking system. The successful integration and acceptance of a co-located client liaison office.
• Brief, liaise and guide (written and oral) senior management, staff, stakeholders, clients, and end-users on a variety of procurement related topics and issues.
• Development of Procurement unit directives, and tracking spreadsheet to enhance the reporting capabilities in each position.
• The development and addition of clauses into a standard requisition to develop standard Telecommunications (PWGSC) acquisition requisition template.
• Complex and National telecommunications contracts with a team of four, a value of 2.2B.

• SSC Collaboration Award of Excellence for work on the Administrative Professional Network Steering Committee
• SSC Innovation Award of Excellence for the Corporate Secretariat Transformation Team
• Procurement review member for development of new procurement solicitation tools for SSC, 2015
• The development of the SSC Directives and Policy suite for Materiel Management within SSC, 2014/ 2015 and Materiel Inventory Management Policy development of procurement templates and the Procurement Guide,
• -Presenter and trainer through Webinars and reviewer and approver of procurement content for the Administrative Professionals Network for SSC and Partner Departments including WebEx.
• HR Liaison to corporate Executive Cadre.
• Quality Assurance on the development of new position work descriptions and classifications
• Quality Assurance, HR Liaison Telecommunications
• Satellite, Videoconferencing and Security Contracting Senior Contracting Manager Telecommunications! Security, Satellite, Audio Visual !Video Conferencing , End user Devices, MFD coordination, Asset and materiel Policy development,
• Transformation Initiatives 2011 - 2012. MAF respondent on Procurement for 2011 and 2012. Initiatives for VOIP, satellite, and telephony 20+
• National Multi-Function Device Coordination 2013 - 2014,
• Materiel Inventory Management Policy development 2014,
• Quality Assurance on the development of new procurement templates and the Procurement Guide, HR Liaison November 2013 to December 2014
• PG training Program. August 2015 - June 2016
• Departmental Acquisition Card Coordinator, Representative to the TBS Certification working Group and PWGSC Client Advisory Board August 2015 to May 2016
• Quality Assurance for procurement form standardization, process development, representative to the Internal Services transformation committee, and Process Express Committee. September 2014 to August 2015

• Professional Award: CIDA Certificate of Merit for the Contracting in regards to the Haitian Crisis
• Quality Assurance function for review on procurement issues, contracts and reports prior to signature of Executive levels
• Liaise with the government of Haiti, and Canadian Forces to deliver aid to Haiti, and return of procurement staff and contractors on evacuation flights.
• Resolve complex and/or difficult procurement or contract management issues as assigned or referred such as retroactivity and highly sensitive procurements.
• Review of project documentation (SOW/Eval Criteria) and planning and identifying procurement strategies (RFI/RFP/etc.) prior to submission for approval by signatories. Evaluate proposals, guide or lead the evaluation process.
• Brief, liaise and guide (written and oral) senior management, staff, stakeholders, clients, and end-users on a variety of procurement related topics and issues.
• Aided with the development and implementation of a change management plan for the Pan American Division at CIDA.
• Liaise with HR and utilize workplace programs to staff and to resolve labour relations issues.
• Disseminate, and mentor with procurement knowledge and experience with a variety of procurement tools such as standing offers/supply arrangements/ direct with trade agreements, RFP, Supply Arrangements, MOU, grants and contributions
• Direct, manage, motivate, train, evaluate and mentor a diverse procurement teams comprised of various classifications (PG/AS/CR/students/ contractors) and levels. Provide EPMA and EPLA and, workload delegation and oversight for a team of 8 - 10 persons.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• DND Certificate of Appreciation for role contracting in the Print on Demand system issues
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Actioned NSE procurement for deployed operations including Op Apollo, JTF and G level summits over a period of 4+ years when with the Directorate Common Procurement and Supply.
• The management approximately, 50 Complex, Telecommunications contracts with a total value of 4.2 B.
• The development and addition of clauses into a standard requisition to develop standard software (DND) and Telecommunications (PWGSC) acquisition requisition template.

• Merit award for work on the Light Armoured Vehicle Project
• Overseeing the Supply contract for the Supply depots and sub-contracts with allies for parts on the Light armoured vehicles for 2+ years.
• Managed the flow of the royalties involved in research and development.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• DND Certificate of Appreciation for work on Amalgamating the DND Maintenance for Microsoft Software,
• DG Proc. Services
• 2007 - DND Certificate of Appreciation for Microsoft Software and GDNS Project work, DG Proc Services
• DND Certificate of Appreciation for role contracting in the Print on Demand system issues.
• As part of a larger Government of Canada Public Key Infrastructure (PKI) initiative, the project provides a departmental x.500 directory to support applications requiring secure, authenticated computer transactions, often referred to as E-commerceMultiple Tasks and worked at multiple levels within established time frames.
• Department Renewal of The Defence Enterprise System Mainframe contract with a consideration of 9.7% realized and the subsequent renewal realized a 6%.
• DND realized a savings of $911,678.00 after my investigation, verification and subsequent resolution action taken into software maintenance files in 1991.
• PWGSC realized a $30,000.00 credit after investigation, verification and resolution of multiple billing in one specific Telecom provider.
• Maximized performance by monitoring daily activities and mentoring team members
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Approving buyer for the Department of National Defence and Canadian Forces Microsoft licenses.
• I also actioned NSE procurement for deployed operations including Op Apollo, JTF and G level summits over a period of 4+ years when with the Directorate Common Procurement and Supply.

3.0 + average.

• Awarded - succesfull