Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marie Tome

Calgary,AB

Summary

Seeking new job opportunities to expand my work experience. I am a strong team player as well as confident working alone. I am reliable, hard working and ambitious while remaining open to criticism and growth. I thrive in high paced environments and look forward to solving any problems that come my way. I am confident in my abilities to be a fast learner and become a valuable member of a company.

Overview

6
6
years of professional experience

Work History

Side Street Pub & Grill

Mike & Sarah Shupenia
10.2018 - Current
  • Created warm relationships with customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintaining a positive, friendly attitude during 10+ hour shifts.
  • Being available for last minute shift coverage.

Unfinished Details

Aneve MacKay-Lyons
05.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Prepared spreadsheets and accurate quotes for clients.
  • Corresponded with business partners by written correspondence, telephone or e-mail.
  • Consistently met performance targets for clearance turnaround times, as well as deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Meet with clients and provide a comforting experience for them in uncertain times.
  • Provide walkthroughs, and do necessary research needed.
  • Completely clear out homes including personal items & furniture, professionally cleaning the homes afterwards.
  • Assisting with emotional support as most clients are elderly and processing loss.
  • Working with local donation centers and immigration societies.

Flowerful Delivery

Dustin Smith
02.2022 - 09.2023
  • Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
  • Worked as a dispatch roll actively answering company phone calls and emails, while providing communication with drivers to ensure smooth and safe deliveries.
  • Assisted with payroll duties as well as scheduling.
  • Overseeing daily operations and keeping up with product management and stock.
  • Analyze data and contribute to new and exciting ideas to help improve our team.

Education

High School Diploma -

Smithers Secondary School
Smithers, BC
06.2017

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Flexible and Adaptable
  • Critical Thinking
  • Calm Under Pressure
  • Organizational Skills
  • Computer Skills
  • Problem Resolution
  • Work From Home Experience
  • Verbal Communication

References

Sarah Shupenia

403-850-7408

Owner, Side Street Pub & Grill


Aneve MacKay-Lyons

403-803-2603

Owner, Unfinished Details


Saxon Lyons

587-917-8323

Business Partner, Unfinished Details


Michaela Hidber

403-478-1812

Personal Reference


More references available upon request

Timeline

Unfinished Details

Aneve MacKay-Lyons
05.2023 - Current

Flowerful Delivery

Dustin Smith
02.2022 - 09.2023

Side Street Pub & Grill

Mike & Sarah Shupenia
10.2018 - Current

High School Diploma -

Smithers Secondary School

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Marie Tome