Summary
Work History
Education
Skills
Languages
Timeline
References
MARIE RECUENCO

MARIE RECUENCO

Fort McMurray,Canada

Summary

Motivated professional with experience in recruitment, onboarding, and HR management. Demonstrated success in staff supervision, quality assurance, and operations management. Proficient in data analysis, customer service, and food safety management. Eager to leverage expertise in a Payroll Administrator role to streamline payroll processes, and contribute to team success and organizational growth.

Work History

Food Service Supervisor

Hongkong Eatery
Fort McMurray, Canada
06.2019 - Current
  • Supervised and coordinated staff activities for food preparation and service tasks.
  • Maintained accurate records of inventory, repairs, and sales transactions.
  • Trained staff on job responsibilities, sanitation protocols, and safety procedures.
  • Ensured adherence to quality control standards for food and service delivery.
  • Participated in selection of food service personnel and contributed to policy development.

HR/QA Assistant

Avina Fresh Produce
Abbotsford, Canada
01.2018 - 06.2019
  • Facilitated recruitment process, including phone screenings, interviews, and onboarding of new staff.
  • Crafted job descriptions and posted on various platforms to attract candidates.
  • Compiled, verified, and recorded employment records for accuracy.
  • Managed timekeeping schedules and assisted with payroll processing.
  • Validated training documents to ensure compliance standards were met.
  • Scheduled appointments and meetings to streamline departmental operations.
  • Conducted GMP training, ensuring warehouse employees adhered to QMP and Food Safety Program regulations.
  • Collected shelf-life and environmental samples while maintaining QA documentation and filing systems.

Guest Research Analyst

Shakey’s Pizza Asia Ventures Inc
Philippines
05.2014 - 01.2018
  • Facilitated timely response to guest feedback collected through engagement platform.
  • Led communication between OPS and support office to meet project milestones and deliver insights.
  • Managed backend operations of platform, including user access and hierarchy updates.
  • Supported OPS with analytics for enhanced engagement platform performance.
  • Coordinated with IT support to resolve issues between OPS and support office.
  • Collaborated with marketing team to update and manage guest engagement platform.
  • Proactively identified, troubleshoot, and escalated challenges to internal support teams.
  • Conducted research on current food trends and prepared competitor analysis reports.

CSR for Humana Health Insurance Company

Hinduja Global Solutions
Libis, Quezon City, Philippines
11.2010 - 01.2013
  • Provided benefits and eligibility information for medical providers, including doctors, nurses, and representatives.
  • Reviewed medical policies to assess coverage and claims for members.
  • Responded to inquiries from providers regarding insurance products and services.
  • Evaluated claims submitted by medical providers to ensure compliance with policies.
  • Analyzed outstanding debts of providers, applying remit deductions to claims for resolution.

Education

Diploma - Accounting and Payroll Administration

ROBERTSON COLLEGE ALBERTA, AB
05.2025

Bachelor of Arts - Business Administration

CAPSTONE EDGE COLLEGE, Calgary, AB
06.2023

AB - Behavioral Science

UNIVERSITY OF SANTO TOMAS, PH
01.2014

Skills

  • Microsoft Word and Excel
  • Customer service
  • Administrative support
  • Market research
  • Effective communication
  • Recruitment
  • Employee training
  • Personnel records maintenance
  • Report generation
  • Analytical skills
  • Organizational skills
  • Data analysis
  • Inventory management

Languages

English
Proficient (C2)
C2
Tagalog
Proficient (C2)
C2

Timeline

Food Service Supervisor - Hongkong Eatery
06.2019 - Current
HR/QA Assistant - Avina Fresh Produce
01.2018 - 06.2019
Guest Research Analyst - Shakey’s Pizza Asia Ventures Inc
05.2014 - 01.2018
CSR for Humana Health Insurance Company - Hinduja Global Solutions
11.2010 - 01.2013
ROBERTSON COLLEGE ALBERTA - Diploma, Accounting and Payroll Administration
CAPSTONE EDGE COLLEGE - Bachelor of Arts, Business Administration
UNIVERSITY OF SANTO TOMAS - AB, Behavioral Science

References

References available upon request.

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