Marie-Noëlle Dion
Toronto,Canada
Summary
Experienced and results-driven professional with a strong background in hospitality, sales, and wine sommelier expertise. Proven track record of exceeding sales targets, building and nurturing client relationships, and driving business growth. Known for exceptional communication skills, a passion for delivering outstanding customer experiences, and a knack for translating product knowledge into increased revenue. A dedicated team player with a proactive approach, seeking to leverage expertise and achievements to make a significant impact in a dynamic organization.
Overview
20
20
years of professional experience
Work History
Sir Business Development Specialist
Canon Canada
07.2023 - Current
- Used SalesForce to handle current portfolio and prospective leads.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
- Optimized sales funnel management, increasing conversion rates and improving overall customer acquisition strategies.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
Consultant, Business Development
Canon Canada
04.2021 - 06.2023
- Managing relationships and overseeing the sales process from start to finish, including canvassing, needs analysis, price calculations, financing applications, and equipment delivery
- Conducting research on customers' business needs for internal management software, cybersecurity, digital transformation, and hardware
- Participate in periodic quarterly meetings and training sessions.
Part-time Sommelier
Goulot
09.2021 - 03.2023
- Facilitated corporate and in-home sommelier workshops
- Conducted research and prepared technical data sheets for all products
- Received training in sommelier skills.
Territory Associate, Retail
Breakthru Beverage Group
09.2019 - 04.2021
- Represented wine and spirits sales in SAQ stores (Montreal)
- Managed in-store distribution, merchandising, and positioning
- Conducted meetings with wine consultants and branch managers.
Account Executive
Agence Bacchus Cult
01.2016 - 05.2018
- Developed brands and conducted sales and pre-sales of spirits for private importation
- Organized meetings, tastings, and training with buyers, employees, and restaurateurs
- Managed delivery and invoicing processes.
Manager
Tomahawk Group
09.2017 - 05.2017
- Recruited and scheduled employees
- Oversaw restaurant operations, including hostess and back-office management
- Responsible for wine purchasing and maintaining the wine list
- Implemented strategies for progressive sales through new concepts and menu changes.
Writer/Freelancer
La Presse
01.2011 - 01.2017
- Self-employed copywriter and layout specialist using Lapresse+
- Proficient in proofreading with excellent knowledge of the French language and operating systems such as Word and Excel.
Waitress/Assistant Sommelier
Notkins
01.2015 - 01.2016
- Trained and developed wine data sheets
- Managed wine and spirits purchasing
- Handled inventory management
- Provided room service.
Barmaid
Plateau Lounge/Hotel W
01.2013 - 01.2015
- Prepared cocktails for the room and managed the bar section
- Conducted inventory management
- Inventory forecasting and procurement.
Agent/Retention Specialist
Rogers Communications
01.2005 - 01.2010
- Achieved sales performance and profitability objectives
- Demonstrated proficiency in various operating systems
- Provided training to call center employees
- Worked as an online agent.
Education
WSET 2 award in Wines -
Institut du Tourisme et de l'Hôtellerie du Québec (ITHQ)
01.2019
Wine Discovery 1 -
Institut du Tourisme et de l'Hôtellerie du Québec (ITHQ)
01.2010
Applied Communications -
Université de Montréal (UDM)
01.2010
Skills
- Salesforce
- Excel
- MS Word
- Communication
- Professionalism
- Bilingualism (French / English)
- Punctuality
- Attention to details
- Versatility
- Leadership
- Persuasiveness
- Client acquisition
- Key Account Management
- Business Analysis
Websites
Personal Information
Nationality: Canadian
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Sir Business Development Specialist
Canon Canada
07.2023 - Current
Part-time Sommelier
Goulot
09.2021 - 03.2023
Consultant, Business Development
Canon Canada
04.2021 - 06.2023
Territory Associate, Retail
Breakthru Beverage Group
09.2019 - 04.2021
Manager
Tomahawk Group
09.2017 - 05.2017
Account Executive
Agence Bacchus Cult
01.2016 - 05.2018
Waitress/Assistant Sommelier
Notkins
01.2015 - 01.2016
Barmaid
Plateau Lounge/Hotel W
01.2013 - 01.2015
Writer/Freelancer
La Presse
01.2011 - 01.2017
Agent/Retention Specialist
Rogers Communications
01.2005 - 01.2010
WSET 2 award in Wines -
Institut du Tourisme et de l'Hôtellerie du Québec (ITHQ)
Wine Discovery 1 -
Institut du Tourisme et de l'Hôtellerie du Québec (ITHQ)
Applied Communications -
Université de Montréal (UDM)
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