Marie Mouradikian
St.Catharines,Canada
Summary
Strategic nonprofit leader with 15+ years of progressive experience in immigrant settlement services, multicultural programming, and community development. Currently serving as Interim Executive Director at Bridges Niagara, successfully leading organizational transition, strategic initiatives, and equity-focused programs. Proven track record in securing multi-million-dollar funding, fostering partnerships, driving operational excellence, and delivering measurable community impact.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Interim Executive Director
Bridges Niagara
05.2025 - Current
- Provide executive leadership, strategic direction, and operational oversight for a $7M organization during leadership transition.
- Serve as primary liaison to the Board of Directors, supporting governance, policy development, and strategic planning.
- Ensure continuity of services across all programs, with oversight of 50+ staff and multiple funding streams.
- Continue advancing initiatives started as Associate ED, including RAP, Digital Skills for Seniors, and Youth Wellness Hubs Ontario, ensuring sustainability and long-term impact.
- Strengthen relationships with funders, government agencies, and community partners to support collaborative initiatives and sector engagement.
- Lead internal stabilization efforts, focusing on staff support, organizational systems, and succession planning.
- Represent the organization at national, provincial, and local sector tables, advocating for policy improvements and equitable services.
Associate Executive Director / Office Manager
Bridges Niagara (formerly Niagara Folk Arts Multicultural Centre)
03.2010 - 05.2025
- Directed day-to-day operations and program management across multicultural and settlement services, including oversight of multiple departments and teams.
- Led successful organizational rebranding and name change, coordinating launch events, stakeholder engagement, and adoption of new branding across the organization.
- Managed rapid transition to virtual service delivery during COVID-19 shutdown, implementing technology policies, work-from-home strategies, and maintaining service delivery above targets.
- Oversaw financial planning, budgeting, and reporting for multi-source funding, including multi-year IRCC contracts totaling $16M+.
- Developed and implemented standardized HR protocols, conducting investigations and ensuring compliance with labor regulations and organizational policy.
- Led strategic initiatives and pilot programs such as Migrant Worker Project, RAP, and Digital Literacy for Seniors Project, providing guidance on project implementation, monitoring, and evaluation.
- Strengthened partnerships with Brock University, Niagara Health, CAA, and community agencies to expand program offerings and equity initiatives.
- Coordinated government relations and high-profile visits from Federal and Provincial Ministers, raising organizational visibility and influence.
- Represented the organization in regional conferences, sector tables, and media engagements.
Tax Preparer
H&R Block
01.2014 - 01.2016
- Prepared personal income tax returns; promoted financial literacy to immigrant communities.
Customer Service Representative
SITEL
01.2009 - 01.2010
- Delivered professional service in a high-volume call center.
Administrative and Management Roles
Mentor Arabia, Group Cornoyan Corporation s.a.r.l., Colas Liban, Weddings “R” Us Beirut
01.1997 - 01.2008
- Coordinated board meetings, travel logistics, translations, finance, and HR functions for NGOs and private sector organizations.
Education
Bachelor of Education - Social Science
Lebanese University
Rabieh, Lebanon01.1995
Skills
- Executive Leadership & Board Relations
- Strategic & Operational Planning
- Fund Development & Grant Management
- Financial Oversight & Budgeting
- Staff Leadership, Mentorship & Development
- Change Management & Policy Implementation
- Stakeholder & Community Engagement
- Program Design, Evaluation & Impact Measurement
- Multilingual: English, French, Arabic, Armenian
- OCMS, IRCC Grants & Contributions System, iCARE, Ontario TAPON, QuickBooks, Microsoft Office, SurveyMonkey, Zoom, Teams, OnTheClock, HRIS Citation Canada
Accomplishments
- Led rapid response to Syrian, Ukrainian, and Afghan refugee arrivals, delivering culturally sensitive services and successful client intake.
- Secured and managed multi-year IRCC contracts totaling $16M+ for settlement and resettlement streams, maintaining full funding during sector-wide cuts.
- Developed and implemented an Equity, Diversity, Inclusion, Anti-Racism (EDIAR) plan aligned with GBA+, embedding equity principles across operations.
- Transitioned the Resettlement Assistance Program (RAP) from subcontractor model to direct IRCC contribution; upgraded OCMS data collection to improve reporting and demonstrate client impact.
- Revitalized Robby Hall by installing new audio-visual systems, generating unrestricted revenue.
- Strengthened strategic partnerships with Brock University, Niagara Health, and CAA to expand programs, equity initiatives, and community engagement.
- Spearheaded digital literacy and inclusion projects, including Digital Skills for Seniors and Youth Wellness Hubs Ontario, ensuring innovative and sustainable program delivery.
- Represented the organization to government officials, funders, and sector networks, elevating Bridges Niagara’s profile and influence.
- Provided strategic leadership and operational oversight as Interim Executive Director, ensuring continuity of services, staff performance, and alignment with organizational strategy.
- Fostered Board and funder relationships, strengthened governance practices, and led internal stabilization efforts preparing the organization for long-term growth.
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Armenian
Native or Bilingual
Certification
- Finance Masterclass for Nonprofit Leaders – 2020-12
- Professional Leadership Development Certificate – 2019-11
- Outcomes-Based Evaluation Training – 2024-05
- Introduction to Case Management – IDEA Training Collaborative 2025-03
- JHSC Certification Part 1 – 2023-04
- Project Management Fundamentals – 2022-02
- Effective Program Development & Evaluation – 2022-03
- Building Access & Equity for Im/migrants & Refugees with In/Visible Disabilities 2022-02
- Introduction to Gender- Base Analysis Plus – 2022-05
- The Ontario Human Rights Code & the Accessibility for Ontarians with Disabilities 2021-03
- Mental Health First Aid – 2019-04
- WHMIS (Workplace Hazardous Materials Information System) 2018-11
- First Aid & CPR/AED level C (BL) – 2025-01
- Income Tax Preparation Certificates (Levels 1–3), H&R Block – 2013–2015
Timeline
Interim Executive Director
Bridges Niagara
05.2025 - Current
Tax Preparer
H&R Block
01.2014 - 01.2016
Associate Executive Director / Office Manager
Bridges Niagara (formerly Niagara Folk Arts Multicultural Centre)
03.2010 - 05.2025
Customer Service Representative
SITEL
01.2009 - 01.2010
Administrative and Management Roles
Mentor Arabia, Group Cornoyan Corporation s.a.r.l., Colas Liban, Weddings “R” Us Beirut
01.1997 - 01.2008
Bachelor of Education - Social Science
Lebanese University