Marie Ma
Alameda
Summary
Experienced Associate Registrar with 20+ years of experience with solid background in academic administration and student services. Successfully managed student records and registration processes, ensuring accuracy and compliance with institutional policies. Demonstrated expertise in utilizing database systems and fostering collaborative team environments.
Overview
22
22
years of professional experience
Work History
Associate Registrar
Samuel Merritt University
02.2004 - Current
- Maintain accurate student records, including enrollment, grades, and transcripts. Interpret and administer institutional policy concerning student records in accordance with FERPA.
- Developed strong relationships with academic and administrative departments, fostering cooperation in new program development, managing curriculum changes and course scheduling.
- Interpret and implement academic policies, procedures and timelines to students, staff and faculty. Ensure compliance with academic integrity and regulatory requirements.
- Responsible for monitoring and tracking students’ academic progress from matriculation through graduation, including registration, leave of absence, withdrawal, probation, suspension, and dismissal.
- Oversee registration process including course scheduling, enrollment, and attendance tracking across12 different academic calendars.
- Serve in a leadership role in the implementation of Workday Student.
- Led transition to the first paperless office within the University, reducing environmental impact and operational costs.
- Update Curriculum Overview, Course Description, and Progression portions of University Catalog and Handbook.
- Process Leave of Absence, Withdrawal, Add, Drop, W Grade, Change Program/Location/Cohort, Audit, Advisor Reassignment, Clinical Remediation, Independent Study, and Open Petitions.
Academic Records Coordinator
Samuel Merritt University
03.2003 - 02.2004
- Provided education and degree verifications.
- Processed transcript requests, address changes, name changes and transfer credit.
- Assisted with inputting grades and registration.
Education
Master of Arts - Counseling Psychology
Golden Gate University
Bachelor of Arts - Social Welfare
UC Berkeley
Skills
- Attention to detail
- Effective Multitasking
- Strong Organizational Abilities
- Collaborative Teamwork Across Departments
- Excellent communication
- Skilled Problem Solver
Timeline
Associate Registrar
Samuel Merritt University
02.2004 - Current
Academic Records Coordinator
Samuel Merritt University
03.2003 - 02.2004
Master of Arts - Counseling Psychology
Golden Gate University
Bachelor of Arts - Social Welfare
UC Berkeley
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