Marie Ma

Samuel Merritt University

02.2004 - Current

Maintain accurate student records, including enrollment, grades, and transcripts. Interpret and administer institutional policy concerning student records in accordance with FERPA.
Developed strong relationships with academic and administrative departments, fostering cooperation in new program development, managing curriculum changes and course scheduling.
Interpret and implement academic policies, procedures and timelines to students, staff and faculty. Ensure compliance with academic integrity and regulatory requirements.
Responsible for monitoring and tracking students’ academic progress from matriculation through graduation, including registration, leave of absence, withdrawal, probation, suspension, and dismissal.
Oversee registration process including course scheduling, enrollment, and attendance tracking across12 different academic calendars.
Serve in a leadership role in the implementation of Workday Student.
Led transition to the first paperless office within the University, reducing environmental impact and operational costs.
Update Curriculum Overview, Course Description, and Progression portions of University Catalog and Handbook.
Process Leave of Absence, Withdrawal, Add, Drop, W Grade, Change Program/Location/Cohort, Audit, Advisor Reassignment, Clinical Remediation, Independent Study, and Open Petitions.

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