Carol E. Perez
North Hollywood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
03.2013 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Provided compassionate and patient-focused care to cultivate well-being.
Medical Biller
Mid Valley Pulmanary Medical Group INC
01.2010 - 07.2013
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Delivered timely and accurate charge submissions.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Medical Receptionist
Century City Hospital
04.2004 - 01.2010
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Medical Assistant Certificate - Medical Assisting
Watterson Community College
Glendale, CAHigh School Diploma -
Eagle Rock High School
Los Angeles, CA06.1987
Skills
- Mobility Assistance
- Care Plan Adherence
- Patient Companionship
- ADL Assistance
- Basic Housekeeping
- Time Management
- Inventory Management
- Medical Office Administration
- Payment Collection
- Medical Terminology
- Patient Flow Management
- Medical Billing
- HIPAA Compliance
- Clinical Documentation
- Appointment Setting
Languages
Spanish
Full Professional
Timeline
Caregiver
IHSS In Home Support Services
03.2013 - 07.2023
Medical Biller
Mid Valley Pulmanary Medical Group INC
01.2010 - 07.2013
Medical Receptionist
Century City Hospital
04.2004 - 01.2010
Medical Assistant Certificate - Medical Assisting
Watterson Community College
High School Diploma -
Eagle Rock High School
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