Carol E. Perez
North Hollywood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
Los Angeles, CA
03.2013 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Provided compassionate and patient-focused care to cultivate well-being.
Medical Biller
Mid Valley Pulmanary Medical Group INC
Sherman Oaks, CA
01.2010 - 07.2013
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Delivered timely and accurate charge submissions.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Medical Receptionist
Century City Hospital
Century City, CA
04.2004 - 01.2010
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Medical Assistant Certificate - Medical Assisting
Watterson Community College
Glendale, CAHigh School Diploma -
Eagle Rock High School
Los Angeles, CA06.1987
Skills
- Mobility Assistance
- Care Plan Adherence
- Patient Companionship
- ADL Assistance
- Basic Housekeeping
- Time Management
- Inventory Management
- Medical Office Administration
- Payment Collection
- Medical Terminology
- Patient Flow Management
- Medical Billing
- HIPAA Compliance
- Clinical Documentation
- Appointment Setting
Languages
Spanish
Full Professional
Timeline
Caregiver
IHSS In Home Support Services
03.2013 - 07.2023
Medical Biller
Mid Valley Pulmanary Medical Group INC
01.2010 - 07.2013
Medical Receptionist
Century City Hospital
04.2004 - 01.2010
Medical Assistant Certificate - Medical Assisting
Watterson Community College
High School Diploma -
Eagle Rock High School