Marie-Lou Gagné
Dartmouth,NS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Waverley Road Health Care Center
01.2024 - Current
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Babysitter
Babysitting in private home
01.2014 - Current
- Identified warning signs of emotional and developmental problems in children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Supervised children on playground to help develop physical and social skills.
Receptionist
Interlude spa Halifax/Dartmouth reception
01.2021 - 01.2024
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Participated in staff meetings to stay informed about current promotions, new services, or other relevant updates within the spa industry.
- Developed relationships with guests to meet client needs and encourage repeat service.
Garage/Dynamite Clothing Dartmouth crossing
01.2020 - 01.2021
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier at McDonalds
01.2018 - 01.2020
- Checked equipment for proper temperatures to keep food safe for consumption.
- Trained newly hired employees on routine tasks and customer service.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
High School Diploma -
Dartmouth High School
Dartmouth, NS06.2021
Skills
Computer Skills
Public Speaking
Customer Service
Conflict Resolution
Relationship Building
Teamwork and Collaboration
Organization
Fluent in English and French
Relevant Work Experience Skills
Builds relationships of mutual trust with children, Understands or perceive children’s needs, Interacts successfully with a wide range of people, Knows how to express feelings warmly and sensitive., Gives and receives feedback in a constructive manner, Interprets and uses appropriate body language, Tactful and diplomatic, Capacity to adapt to new situations and tolerate change well, Ability to work in a changing environment; tolerance for ambiguity, Flexibility to adapt to the needs of the moment, A positive attitude towards change (this means seeing change as a challenge an yes, even an opportunity rather than as a problem)
References
- Kiara Harrison, Interlude Spa Halifax Manager, 902-469-2700 ext 2
- Melissa Gordon, Teacher at Le Carrefour High school, 902-433-7000
- Anna-Rose Duguay, Babysitter, 902-435-7163
- Jean Claude Gallant, Teacher at Bois-Joli Primary school, 902-433-7070
Volunteer Experience
- Helped organizing school activities such as crafting for primary grades, dance night, etc.
- Helped teachers before and after class for students with difficulties
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Waverley Road Health Care Center
01.2024 - Current
Receptionist
Interlude spa Halifax/Dartmouth reception
01.2021 - 01.2024
Garage/Dynamite Clothing Dartmouth crossing
01.2020 - 01.2021
Cashier at McDonalds
01.2018 - 01.2020
Babysitter
Babysitting in private home
01.2014 - Current
High School Diploma -
Dartmouth High School
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