Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marie-Josée De Gagné

Lachine,QC

Summary

Authentic leader with a passion for enabling individuals, teams and organizations' capabilities and performance. Recognized for my strong coaching skills, consistent record of improving performance of diverse learners and demonstrated success creating programs that align with strategic business objectives and fostering a culture of learning and curiosity.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Learning and Development Consultant & Owner

NUDGE LEARNING
01.2023 - Current
  • Provided strategic oversight on learning and development projects for local and global organizations
  • Spearhead development and implementation of learning initiatives
  • Co-developed First Line Leaders continuous learning plan for Global Pharma organization
  • Provided strategic guidance on launch plan and materials for Global Pharma organization
  • Led product launch and onboarding training process for company newly established in Canada.

Capabilities Development and Performance Excellence Lead

NOVARTIS PHARMACEUTICALS CANADA INC
01.2019 - 01.2023
  • Led strategic planning of capabilities development for cross-functional teams
  • Managed and coached team of Learning and Capabilities Managers, and Operations Coordinator
  • Spearhead redesign of field associates' roles during oncology business model transformation project, resulting in improved alignment with Health Care system, responsiveness to evolving customer needs and customer satisfaction
  • Transformed traditional Learning and Capability Manager function to cross-functional performance excellence consulting model (HPT), driving understanding of performance gaps and leading to creation of solutions beyond skills and knowledge
  • Measured programs impact on performance gaps through creation of competency model and KPI dashboard tracking improvement over time
  • Strengthened Leadership development by creating people manager community for 25 oncology leaders with monthly meetings fostering capability building, peer learning and collaboration
  • Increased team impact on business results through regular communication on vision and expectations, consistent coaching, mentoring, and implementation of robust development plans
  • Coached leaders and associates from Global Leadership development programs
  • Reduced deployment time of Global programs by 4 to 6 weeks, ensuring content relevance for Canadian market and associates through co-design partnership with Global team and agencies.

Commercial Excellence Manager, Hematology

NOVARTIS PHARMACEUTICALS CANADA INC
01.2015 - 01.2019
  • Designed and implemented learning experiences and materials for product launches, sales meetings and continuous learning aligned with business objectives for commercial teams
  • Improved knowledge, skills, and capabilities of sales teams through design and implementation of engaging and innovative training curriculums and onboarding
  • Implemented Learning Management System (Cornerstone) for Oncology Franchise in collaboration with Human Resources to streamline performance management and onboarding of associates
  • Increased awareness on diversity and inclusion in Oncology group, rolling out of various activities like unconscious bias training.

Brand Manager, Neurosciences & Rheumatology

NOVARTIS PHARMACEUTICALS CANADA INC
01.2013 - 01.2014
  • Developed and implemented strategic and tactical plans
  • Achieved brand sales objectives by leading cross-functional development and national implementation of strategic and tactical plans, and by providing clear vision and directions to field associates
  • Generated 3 months of additional sales by preparing market exit strategy and adapting Patient Support Program for end of exclusivity (generic entry)
  • Balanced brand budget ($1M) through prioritization of tactics and investments.

Training Manager (Pharma Division)

NOVARTIS PHARMACEUTICALS CANADA INC
01.2008 - 01.2012

Training Specialist (Cardiology)

NOVARTIS PHARMACEUTICALS CANADA INC
01.2006 - 01.2008

Pharmaceutical Sales Representative

NOVARTIS PHARMACEUTICALS CANADA INC
01.2002 - 01.2006

Education

Bachelor's Degree - Physical Education Science

Université du Québec à Montréal
Montréal, QC

Skills

  • Coaching and Mentoring
  • Organizational Development
  • Strategic Thinking and Planning
  • People Management
  • Project Management
  • Process Evaluation and Enhancement
  • Leadership
  • Instructional Design and Facilitation

Certification

  • Associate Certified Coach accreditation, ICF (On going)
  • Negotiating and Influencing certification, MIT (On going)
  • Modern Marketing course, General Assembly
  • Pathway to Generative Coaching certification, Invite Change
  • Learning Evaluation course, TD.org
  • Human Performance Improvement certification, TD.org
  • Business Awareness Program, Babson University
  • Brand Building at Novartis course
  • Leading for Results course, Novartis
  • Leading at the Front Line course, Novartis

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Learning and Development Consultant & Owner

NUDGE LEARNING
01.2023 - Current

Capabilities Development and Performance Excellence Lead

NOVARTIS PHARMACEUTICALS CANADA INC
01.2019 - 01.2023

Commercial Excellence Manager, Hematology

NOVARTIS PHARMACEUTICALS CANADA INC
01.2015 - 01.2019

Brand Manager, Neurosciences & Rheumatology

NOVARTIS PHARMACEUTICALS CANADA INC
01.2013 - 01.2014

Training Manager (Pharma Division)

NOVARTIS PHARMACEUTICALS CANADA INC
01.2008 - 01.2012

Training Specialist (Cardiology)

NOVARTIS PHARMACEUTICALS CANADA INC
01.2006 - 01.2008

Pharmaceutical Sales Representative

NOVARTIS PHARMACEUTICALS CANADA INC
01.2002 - 01.2006

Bachelor's Degree - Physical Education Science

Université du Québec à Montréal

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