Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Marie Grenier

Windsor,ON

Summary

Proven leader and adept problem-solver with a track record of enhancing customer satisfaction and team performance. Skilled in critical thinking and customer service, demonstrated through effective conflict resolution and staff development. Maintains a strong focus on achieving high standards of cleanliness and organization.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Housekeeper

Marriot Hotel
01.2022 - 04.2024


  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom/kitchenette items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following WHMIS protocols and procedures to avoid injuries.
  • Upheld high standards of sanitation in common areas and rooms alike, contributing to an inviting atmosphere for guests.

Manager

Cheese Wheelz
01.2018 - 12.2021
  • Managed and motivated employees to be productive and engaged in the workplace.
  • Took inventory of all items in the store, weekly.
  • Created schedules, while keeping all employees and their needs in mind.
  • Trained existing employees to maximize team agility and performance.
  • Created identical dishes multiple times a day.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.

Education

Diploma - Hospitality Management

St Clair College, Windsor, ON
04.2019

Skills

  • Attention to detail
  • Adaptability
  • Critical thinking
  • Problem solving
  • Time management
  • Excells in customer service
  • Strong leadership
  • Good communication skills

Languages

English
Native or Bilingual

Certification

Smart Serve (2018)

CannSell (2023)

Timeline

Housekeeper - Marriot Hotel
01.2022 - 04.2024
Manager - Cheese Wheelz
01.2018 - 12.2021
St Clair College - Diploma, Hospitality Management

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Marie Grenier