Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Gow

Brampton,ON

Summary

Dynamic sales associate with proven expertise at Bath and Body Works, excelling in customer service and relationship building. Successfully enhanced store appeal and customer engagement, leading to increased repeat business. Skilled in cash register operation and conflict resolution, fostering a positive shopping experience while maintaining operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bath and Body works
Brampton, ON
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Program Leader

Sensoree Fostercare
Georgetown, ON
04.2022 - 08.2024
  • Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
  • Fostered a culture of continuous improvement within the program team by promoting professional development opportunities for staff members.
  • Followed code of conduct and employee handbook, supporting colleagues, sharing duties, and actively participating in meetings.
  • Served as a positive role model for all program participants, inspiring them to strive for personal and academic success.
  • Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
  • Promoted a safe and inclusive environment for all participants through enforcing anti-bullying policies and fostering open communication.

Education

Child And Youth Care -

Sheridan College
Brampton, ON

Cardinal Leger Secondary School
Brampton, ON
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Relationship building
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution
  • Store opening and closing

Languages

English
Full Professional

Timeline

Sales Associate

Bath and Body works
09.2024 - Current

Program Leader

Sensoree Fostercare
04.2022 - 08.2024

Child And Youth Care -

Sheridan College

Cardinal Leger Secondary School
Marie Gow