Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

Marie-France Lachaîne

Ottawa,Canada

Summary

15 years of experience in a wide range of human resources core areas (organizational development, leadership training, human resource strategic planning, change management, pay and benefits, onboarding, performance management, employee recognition, recruitment, labour relations) 20 years of professional experience in management (Human Resources, Finances, Communication and Administration) 10 years experience in financial planning Effective leader, problem solving, organizer, customer service oriented professional and project managermanager. Strong communicationEffective communication, analytical skills and time management skills Bilingual (E-C-E) Strong computer skills including Excel, Word, Visio, Outlook, Peoplesoft-HR, Unit 4- HR, Avanti payroll system and Powerpoint

Overview

28
28
years of professional experience

Work History

Deputy Director, strategy, planning and execution

House of commons (HOC), Digital Services And Real Property (DSRP)
Ottawa
06.2025 - Current
  • Provides leadership, direction and strategic advice to the DSRP senior leadership team in a variety of fields of expertise in support of the achievement of DSRP strategic goals and objectives on the HoC strategic plan and aligned with the Chief Information Officer’s vision.
  • Acts as the primary strategic advisor to the Chief Information Officer, anticipates business liabilities and personnel issues to manage risks effectively and attends meetings about strategic issues and major initiatives to determine required business responses.
  • Provides leadership and direction in developing investment and project proposals; coordinates a multidisciplinary and cross-sectoral team, manages and supports opportunities for enhancement, modernization and improvement of existing business processes.
  • Oversees the team/staff responsible for supporting, advising and monitoring the development and implementation of strategic projects, business optimization, and change management for specific Chief Information Officer strategic projects.
  • Provides leadership to a number of projects, assigned by the CIO, involving significant expenditures, high levels of complexity, sensitivity and importance for DSRP’s strategic agenda and priorities, and leads in their implementation.
  • Manages sensitive questions, issues and complaints directed to the CIO from House Officers, Members of Parliament and service areas regarding DSRP services, policies and directions. Coordinates internal DSRP responses to the more sensitive issues and remedial actions.
  • Oversees the DSRP election readiness escalations to the CIO.

Executive Advisor to the CIO

House of commons (HOC), Digital Services And Real Property (DSRP)
Ottawa
10.2023 - 06.2025
  • Provide strategic advice to the Chief Information Officer on all operational and business matters, including risk management and responses to strategic issues and major initiatives.
  • Act as the Chief Information Officer’s representative for specific issues within their full authority, liaising with various stakeholders, namely in the development and approval stages of BOIE and CMG submissions and recommendations.
  • Manage and resolve confidential matters under the purview of the Chief Information Officer, interpreting policies and regulations with sound judgment and discretion.
  • Conduct research and analysis of daily current affairs, prioritize incoming requests, and identify emerging issues for the Chief Information Officer’s attention.
  • Lead the formulation of internal business readiness and resilience plans, including election readiness, and acts as a central point of contact within DSRP for internal information dissemination.

Investment And Sustainment Planner, Manager

House of commons (HOC), Digital Services And Real Property (DSRP)
Ottawa
11.2021 - 10.2023
  • Supervise a team of 7 employees from different specialties; finances, human resources, procurement and administration.
  • Provide first line support in HR, Finances, Procurement, Communications and Administration to all 350 employees, managers and Directors.
  • Provide advise to managers and executives with regards to human resources and financial policies as well as administrative procedures.
  • Develop financial and human resources reports and analysis to better support the executive team with decision making.

Human Resources Business Partner

House of commons (HOC), Human Resources Services
Ottawa
08.2020 - 11.2021
  • Provides strategic advisory services to a designated client organization and liaises, on behalf of the designated client organization, with functional specialists in Human Resources Services and other Service Areas to ensure human resources and related service requirements are effectively planned and met in a holistic manner.
  • Leads the development and execution of strategies, programs and processes intended to attract, source and retain talent for the designated client organization.
  • Manages a variety of multidisciplinary human resources projects required by the client organization in conjunction with corporate human resources functions.
  • Conduct training sessions on Performance Management and Managing At the House.

Senior Advisor, Learning and organizational development (Learning and Organizational Development- L&OD)

House of commons (HOC), Human Resources Services
Ottawa
09.2017 - 09.2019
  • Supervise a team of 2-4 employees specialized in Organizational Development and Learning.
  • Lead organizer and administrator of services and activities for the delivery of talent management and organizational development programs to House of Commons’ clients and other Parliament Hill Partners.
  • Project Management (e.g. development of a new corporate competency profile, development of the corporate onboarding program etc.).
  • Prepare and facilitate training sessions and action learning groups on different HR topics.
  • Give advice and recommendations to senior managers and managers regarding all programs, procedures, deadlines, eligibility, etc.

Advisor, Human Resources Program Management & Advisor, Learning and Organizational Development (Learning and Organizational Development- L&OD)

House of commons (HOC), Human Resources Services
Ottawa
08.2015 - 08.2017

Human Resources Officer (Recruitment; pay and benefits; labour relations)

Wainwright Credit Union (WCU)
Wainwright, Canada
03.2013 - 06.2014

Manager Finance, Administration and Planning (FAP)

House of commons (HOC), Information services (IS)
Ottawa
09.2005 - 06.2012

Commercial vehicles Fleet Manager

Canadian Forces
01.1998 - 01.2005
  • Commercial vehicles Fleet Manager for all the Canadian Forces Bases in the province of Quebec.
  • Adjudant (3 months) and Visits Officer (3 months) on a 6 months Operational Mission in Bosnia- Herzegovina.
  • Aide de camp to the Land Forces Quebec Area Commander.

Education

Certificate - Human Resources/Labour Relations

University of Quebec in Outaouais (UQO)
01.2005

Bachelor Degree of Arts - Business Administration

Royal Military College of Canada
Kingston, Ontario
01.1998

Skills

  • Organizational development
  • Leadership training
  • Human resource strategic planning
  • Change management
  • Pay and benefits
  • Onboarding
  • Performance management
  • Employee recognition
  • Recruitment
  • Labour relations
  • Management
  • Financial planning
  • Effective leader
  • Problem solving
  • Organizer
  • Customer service
  • Project management
  • Strong communication
  • Analytical skills
  • Time management
  • Strong computer skills
  • Excel
  • Word
  • Visio
  • Outlook
  • Peoplesoft-HR
  • Unit 4- HR
  • Avanti payroll system
  • Powerpoint

Training

  • Naviguer dans le changement : responsabilités déontologiques à l’ère numérique, Ordre des CRHA, 2025
  • Women Rising, 2025, ongoing
  • Management Excellence Program (Coaching; Strategic Thinking; Change Management; Delegation;..), 2023
  • Health and Safety Committee Training, 2021
  • Health and Safety Manager/Supervisor Training, 2021
  • Harassment and Violence Prevention training, 2021
  • Leading Virtually (6 modules), 2021
  • Working Mind for managers, 2021

References

Available upon request.

Timeline

Deputy Director, strategy, planning and execution

House of commons (HOC), Digital Services And Real Property (DSRP)
06.2025 - Current

Executive Advisor to the CIO

House of commons (HOC), Digital Services And Real Property (DSRP)
10.2023 - 06.2025

Investment And Sustainment Planner, Manager

House of commons (HOC), Digital Services And Real Property (DSRP)
11.2021 - 10.2023

Human Resources Business Partner

House of commons (HOC), Human Resources Services
08.2020 - 11.2021

Senior Advisor, Learning and organizational development (Learning and Organizational Development- L&OD)

House of commons (HOC), Human Resources Services
09.2017 - 09.2019

Advisor, Human Resources Program Management & Advisor, Learning and Organizational Development (Learning and Organizational Development- L&OD)

House of commons (HOC), Human Resources Services
08.2015 - 08.2017

Human Resources Officer (Recruitment; pay and benefits; labour relations)

Wainwright Credit Union (WCU)
03.2013 - 06.2014

Manager Finance, Administration and Planning (FAP)

House of commons (HOC), Information services (IS)
09.2005 - 06.2012

Commercial vehicles Fleet Manager

Canadian Forces
01.1998 - 01.2005

Certificate - Human Resources/Labour Relations

University of Quebec in Outaouais (UQO)

Bachelor Degree of Arts - Business Administration

Royal Military College of Canada

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Marie-France Lachaîne