Summary
Overview
Work History
Skills
Accomplishments
Interests
Timeline
AdministrativeAssistant

Caila Fox

Ottawa,ON

Summary

  • Organized and dedicated, offering keen attention to detail and strong decision-making skills.
  • Managed multiple, concurrent tasks. Self-motivated, responsible, and professional when performing tasks.
  • Highly efficient, energetic team-member, well established in fast-paced and challenging environments. Offered coworker support effectively.
  • Worked productively with little to no supervision. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
  • Offered outstanding skills in customer service and food safety. Customer-focused and devoted to meeting team and customer needs.
  • Well-trained in operating kitchen equipment to prepare food and complete sales.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Jennifer Youngson
Ottawa, ON
07.2020 - Current
  • Restocked supplies and kept up-to-date inventory.
  • Managed filing systems to improve document organization.
  • Became familiar with, and frequently utilized the Bring-Forward system.
  • Created subject-specific activities at various ability levels.
  • Created visual task boards for non-verbal learners.
  • Followed calendars to plan activities and maximize productivity.

Crew Member

Capital Burger
Ottawa, ON
11.2018 - 03.2020
  • Took orders, prepared meals and collected payments. Operated cash register to ring up final bill and process various forms of payment.
  • Handled responsibilities around proper maintenance of equipment (i.e. deep fryers), and completed daily safety checks. Cleaned and maintained all areas of restaurant to promote a safe working environment.
  • Trained new team members on procedures, customer service and sales techniques. Collaborated with, and assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health and safety standards and procedures. Became familiar with products to answer questions and make suggestions.
  • Worked front counter and other areas. Supported great dining and meal experiences for guests. Packaged menu items into bags or trays and placed drink orders into carriers.
  • Completed daily cash-out. Conducted various administrative duties. Stocked shelves to organize aisles in assigned department.
  • Referred problems or complaints to relevant supervisor or manager for resolution.

Cashier

Valu-Mart
Lindsay, ON
03.2015 - 09.2018
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Greeted customers entering store and responded promptly to customer needs.

Skills

General Skills

  • Multitasking and Time Management
  • Excellent Interpersonal Skills
  • Strong Organizational Skills
  • Employee Training and Communication
  • Equipment Operation
  • Confidentiality and Information Protection
  • Resource Coordination and Allocation
  • Document Sorting and File Management
  • Data Entry Documentation
  • Knowledge of Inventory Systems
  • Back Office Operations

Soft Skills

  • Verbal and Written Communication
  • Organization
  • Customer Service
  • Efficiency
  • Professionalism

Accomplishments

  • Took on a leadership role to train multiple staff members in food safety and proper kitchen etiquette.
  • Completed massive order numbers in extreme time constraints (1 hour) through exceptional team-based collaboration, effective communication, and problem-solving.
  • Collaborated with team of 2-5. Utilized critical-thinking skills to perform under pressure.

Interests

  • Reading
  • Mindfulness
  • Outdoor Activities
  • Family Time
  • Self-Improvement

Timeline

Administrative Assistant

Jennifer Youngson
07.2020 - Current

Crew Member

Capital Burger
11.2018 - 03.2020

Cashier

Valu-Mart
03.2015 - 09.2018

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Caila Fox