Marie-Eve Guay
Montreal,QC
Summary
Senior IT Project Manager with over 20 years of experience delivering complex, large-scale IT and network infrastructure projects within enterprise telecom environments. PMP-certified, highly skilled in managing full project lifecycles, international stakeholders, and third-party suppliers while ensuring operational readiness and service continuity. Recognized for strong leadership, customer-focused delivery, and the ability to translate technical complexity into clear business outcomes. Fully bilingual in English and French.
Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Successfully led cross-functional teams and implemented innovative solutions to meet project goals. Recognized for excellent customer relationship development.
Overview
24
24
years of professional experience
1
1
PMP
1
1
ITILv3
Work History
Senior Project Manager - IT Infrastructure
Verizon Canada
Montreal, QC
01.2002 - 01.2025
- Led end-to-end delivery of large-scale IT and network infrastructure projects supporting enterprise and carrier-grade environments
- Managed the complete project lifecycle including initiation, planning, execution, deployment, and transition to operations
- Coordinated cross-functional teams spanning network engineering, IT operations, customer service, vendors, and international stakeholders
- Acted as primary liaison between business stakeholders, technical teams, and third-party telecom suppliers, ensuring alignment on scope, timelines, and service expectations
- Developed and maintained comprehensive project documentation including schedules, risk registers, budgets, and governance reporting
- Proactively identified and mitigated project risks, dependencies, and change requests in complex, high-availability environments
- Ensured service management and operational readiness requirements were met prior to project handover
- Delivered customer-centric solutions while balancing technical constraints, cost, and delivery timelines
- Provided executive-level status reporting, decision support, and recommendations to senior leadership
- Successfully managed multiple concurrent projects with competing priorities in a fast-paced enterprise environment
- Delivered mission-critical infrastructure projects supporting national and international operations
- Built strong, long-term relationships with internal stakeholders and external suppliers as well as customers
- Consistently delivered projects aligned with business objectives, service quality, and customer satisfaction
Project Manager
Bell Canada
01.2001 - 01.2002
- Supported the delivery of telecom and IT-related projects in an operational environment
- Coordinated technical teams, schedules, and vendor activities
- Assisted with project planning, tracking, and issue resolution
- Gained foundational experience in enterprise telecom infrastructure and service delivery
Education
Project Management Institute
Montreal, QC05-2011
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Vanier College
01.1998
Skills
- IT & Network Infrastructure Project Management
- Enterprise & Telecom Environments
- PMP certified for over 15 years
- Executive Engagement
- Service Management
- Operational Readiness
- Schedule Management
- International Collaboration
- Cross-Functional Collaboration
- Customer-Focused Delivery
- Client relationship management
- Scope management
- Cross-functional communication
- Client relations
Additional Information
Bilingual: Perfectly Fluent in English and French, Extensive experience working with international teams and stakeholders, Strong customer service orientation combined with technical project leadership, excellent escalation management skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Project Management Professional (PMP), Project Management Institute (PMI)
- ITILv3
Personal Information
- Title: Senior IT Project Manager | Infrastructure & Network Delivery
- Nationality: Canadian
Timeline
Senior Project Manager - IT Infrastructure
Verizon Canada
01.2002 - 01.2025
Project Manager
Bell Canada
01.2001 - 01.2002
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Vanier College
Project Management Institute