Marie Elizabeth Turner
San Jose
Summary
A relationship-driven leader with over 15 years of experience in team leadership, negotiations, project management, and business development. Known for delivering impactful results and driving positive change. Possesses strong analytical skills, with a focus on creating tools that support and implement transformative change. Formerly a Consultant Manager at a top consulting firm, specializing in delivering sustainable solutions for hospital clients. Proven success in driving growth, improving operational efficiency, mentoring teams, and maintaining a strong commitment to continuous learning and self-improvement.
Overview
15
15
years of professional experience
Work History
Vice President of Surgical Service
Good Samaritan Hospital – Hospital Corporation of America
07.2024 - Current
- Led multiple departments (PreOP, OR, PACU, Endo, SPD, Anesthesia, Schedulers) of over 150 FTEs with 12 operating rooms and 2 Endoscopy suites
- Developed processes to aid in compliance with state and federal surveyors, implemented efficiencies and practices to improve key performance indicators, established relationships with surgeons to gain business, gained staff buy in improving employee engagement scores by 19% in simply 6 months and ultimately increased daily surgical volumes
- Partnered closely with senior executives, sales and marketing leaders and clinical leadership to drive growth strategies
Division Director of Operating Room Process Improvement
Hospital Corporation of America
07.2019 - 07.2024
- Served as a facilitator & technical advisor to8 hospitals throughout Nevada & California developing & implementing strategies to streamline processes, operate more efficiently to improve key performance indicators while ultimately successfully driving surgical volume growth year over year
- Assisted facility leaders to implement best practices within the OR departments & identified clinical improvement & cost-savings initiatives throughout all OR departments (Pre-Op, OR, Post Op, Scheduling & Sterile Processing Departments) – in4-year span improved from being15 out of15 divisions in the company to currently7 out of15 divisions in the company
- Implemented & deployed analytical tools to improve key performance indicators while serving as subject matter expert in OR operations for the division
- Routinely met with surgeons, created forecasting tools & developed strategies to increase surgical volume growth – increasing surgical volumes by3-5% year over year during tenure – only team member in department to meet volume to budget goals year over year
Division Clinical Resource Director
Hospital Corporation of America
01.2017 - 07.2019
- Led & drove savings initiatives throughout8 hospitals in Nevada & California – initiatives included areas of physician preference, nursing, cardiology/cath lab, food & nutrition, laboratory, non-clinical services & more
- Built strong relationships with internal stakeholders, primarily physicians, clinicians, c-suite leaders, outside vendors & Group Purchasing Organizations; often influencing others to take a particular stance – ultimately meeting cost savings goals each year
- Developed strategic project plans to execute initiative strategies & department goals, including business cases supporting financial, reimbursement & clinical results for key initiatives
- Recruited, mentored & managed8 Clinical Resources Directors &1 Clinical Resource Manager – sustained team members with positive employee engagement scores
Manager Consultant/Associate Consultant
Huron Consulting Group
09.2013 - 01.2017
- Managed & led project teams while providing leadership to both internal consultants & client personnel to identify cost savings, growth opportunities & assist with the implementation of those identified opportunities mostly in OR operations, revenue/volume growth, supply chain & staffing
- Prepared a wide variety of analyses, & developed tiered recommendations on initiatives to implement in order to improve operationally & or financially – met all client target goals on every assignment
- Collaborated with all levels of clinicians, C-suite executives & end users to effectively implement approved identified initiatives while maintaining a strict deadline - in2014 awarded Consultant of the Year
- Provided effective mentorship & training to Analysts, Associates & other Managers
Senior Operations Analyst
Healthcare Purchasing Alliance – Orlando Heath
06.2010 - 09.2013
- Facilitated analysis as it pertained to expense reduction opportunities, & improvement of contract compliance with Hospital Administrators, Executives, Physicians & Surgeons
- Interacted daily with clinical & medical teams in a multi-disciplinary environment to identify practice patterns, contract compliance & financial impact – highest performing team member in department
- Led the facilitation of various supply-chain projects including Requests for Proposal (RFP) or Request for Information (RFI) & contracting negotiations
- Reviewed existing & proposed contracts related to capital, services & medical products & offered suggestions to meet Clients’ objectives
Education
Masters in Business Administration -
Saint Leo University
01.2017
Bachelors of Science - Biomedical Science, Minor in Psychology
University of Central Florida
01.2007
Skills
- Data Analytics & Reporting
- Business Development & Growth
- Budgeting & Forecasting
- Relationship Building
- Training & Developing Team-members
- Contract & RFP Negotiations
- Operational Development & Project Manager
- Multisite Leadership
- Strategic Planning
Timeline
Vice President of Surgical Service
Good Samaritan Hospital – Hospital Corporation of America
07.2024 - Current
Division Director of Operating Room Process Improvement
Hospital Corporation of America
07.2019 - 07.2024
Division Clinical Resource Director
Hospital Corporation of America
01.2017 - 07.2019
Manager Consultant/Associate Consultant
Huron Consulting Group
09.2013 - 01.2017
Senior Operations Analyst
Healthcare Purchasing Alliance – Orlando Heath
06.2010 - 09.2013
Bachelors of Science - Biomedical Science, Minor in Psychology
University of Central Florida
Masters in Business Administration -
Saint Leo University
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