Marie Christine Tugadi
Montréal,Canada
Summary
Experienced with clinical administration, ensuring seamless office functionality and patient care. Utilizes effective communication and organizational skills to support healthcare teams. Track record of adapting to dynamic environments and maintaining high standards of accuracy and efficiency.
Professional with solid experience in healthcare administration, prepared to excel in supporting clinical operations and patient care. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in managing patient records, scheduling, communication, and multitasking. Known for reliability, problem-solving, and proactive approach to tasks.
Overview
7
7
years of professional experience
Work History
Café Entrepreneur
Pacefika Café
02.2024 - Current
Clinical Administrative Coordinator
Meraki Health Center
06.2023 - Current
- Administrator with years of extensive experience in office management, coordination, and compliance.
- Demonstrates exceptional skills in customer service, project management, and team leadership.
- Adept at streamlining operations, enhancing productivity, and fostering a collaborative work environment.
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc. for the upper management
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, financial and other data
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations/proposals as assigned
Restaurant Manager
Restaurant Park
05.2021 - 06.2023
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Barista
Second Cup & Co
01.2018 - 04.2021
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Education
Vocational - Pastry Chef
I.T.H.Q
Montreal, QC05.2021
High School Diploma -
F.A.C.E Highschool
Montreal, QC06.2017
Skills
- Customer Service
- Time Management
- Conflict Resolution
- Office administration
- Administrative support
- Team building and leadership
- Office management
- Data confidentiality
- Clinical documentation
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Personal Information
- Age: 26
- Nationality: Canadian
Timeline
Café Entrepreneur
Pacefika Café
02.2024 - Current
Clinical Administrative Coordinator
Meraki Health Center
06.2023 - Current
Restaurant Manager
Restaurant Park
05.2021 - 06.2023
Barista
Second Cup & Co
01.2018 - 04.2021
Vocational - Pastry Chef
I.T.H.Q
High School Diploma -
F.A.C.E Highschool
Similar Profiles
Emma MilesEmma Miles
Waitress at Dixie Blue Gelato Café | Deloraine, Café AmanitaWaitress at Dixie Blue Gelato Café | Deloraine, Café Amanita
Caitlyn KehlCaitlyn Kehl
Cafe Allrounder at The Diner, Curtis Falls Café, Bean 'n' Brunch CaféCafe Allrounder at The Diner, Curtis Falls Café, Bean 'n' Brunch Café
DIPU SHRESTHADIPU SHRESTHA
Chef, Cook at Marini Cafe, The Lion and Buffalo, The Northend Café, Kin Café and Wine BarChef, Cook at Marini Cafe, The Lion and Buffalo, The Northend Café, Kin Café and Wine Bar
Shokofeh RaesiShokofeh Raesi
Administrative Assistant at Boulos Affiliated Financial ServicesAdministrative Assistant at Boulos Affiliated Financial Services
Melody PhouthavongMelody Phouthavong
Administrative Assistant & Bookkeeper at Conval QuebecAdministrative Assistant & Bookkeeper at Conval Quebec