Bilingual Dispatch
Metro Supply Chain-Brampton, ON
Brampton, ON
07.2023 - 12.2024
- Answer phone calls timely and professionally.
- Communicate with drivers to ensure that delivery times are met.
- Monitor delivery progress and assure assistance.
- Provide outstanding and exceptional customer service.
- Served as a liaison between drivers and customers during deliveries to address any concerns or special instructions.
- Provide exceptional customer service by effectively communicating with clients regarding appointment details and updates.