Marie Black
Sherwood Park,AB
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
The Makers Keep
09.2021 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Food and Beverage Attendant
Northlands Expo Center
11.2012 - 10.2013
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Education
High School Diploma -
Ecole Maurice-Lavallee
Edmonton, AB05.2012
Skills
- Report Generation
- Partnership Building
- Revenue Generation
- Store Merchandising
- Retail Inventory Management
- POS Systems
- Employee Training
- Pricing Strategies
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
The Makers Keep
09.2021 - Current
Food and Beverage Attendant
Northlands Expo Center
11.2012 - 10.2013
High School Diploma -
Ecole Maurice-Lavallee