Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Black

Sherwood Park,AB

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

11
11
years of professional experience

Work History

Store Manager

The Makers Keep
09.2021 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Food and Beverage Attendant

Northlands Expo Center
11.2012 - 10.2013
  • Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Assisted in menu development, resulting in increased sales and positive feedback from customers.
  • Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.

Education

High School Diploma -

Ecole Maurice-Lavallee
Edmonton, AB
05.2012

Skills

  • Report Generation
  • Partnership Building
  • Revenue Generation
  • Store Merchandising
  • Retail Inventory Management
  • POS Systems
  • Employee Training
  • Pricing Strategies

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Store Manager

The Makers Keep
09.2021 - Current

Food and Beverage Attendant

Northlands Expo Center
11.2012 - 10.2013

High School Diploma -

Ecole Maurice-Lavallee
Marie Black