MARICHU W. TONGGALONG
Moose Jaw,SK
Summary
Dedicated, compassionate, productive, and tech-savvy Licensed Professional Teacher (LPT) in the Philippines with high adaptability, diligence, and work ethics with over six years of experience in teaching elementary learners, years in financial advising, and recent hands-on experience in customer's service and frontline roles. Hold a Bachelor of Elementary Education degree and have completed the academic requirements for a Master of Arts in Early Childhood Education. Most recently, earned a diploma in Human Resource Management from Saskatchewan Polytechnic, gaining Canadian training in recruitment and staffing, training and development, performance management, compensation and benefits, employee relations, and ensuring legal compliance and workplace safety. Currently in the process of having credentials assessed by the Saskatchewan Professional Teachers Regulatory Board toward certification to teach in the province.
Overview
12
12
years of professional experience
Work History
SERVER
Houston Pizza Restaurant
05.2023 - 07.2024
- Delivered exceptional customer service by efficiently managing orders, addressing guest inquiries, promptly attending to their needs, and providing personalized service.
- Managed cash register operations, processed payments, and maintained accurate financial records during shifts.
- Collaborated with kitchen staff to ensure timely food preparation and accuracy in order delivery.
- Assisted in inventory management by tracking supplies and coordinating reorders to prevent shortages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Trained new staff on menu items, service protocols, and restaurant standards to improve team performance.
TEACHER 1
Department of Education
10.2020 - 12.2022
- Delivered Grade 2 lesson in all subject areas that supported student’s behavioral, emotional, mental, physical, social development through fun, engaging, and student-centered lesson plans and classes with the aid of technology (MS Offices and other applications), manipulatives, and other teaching aids that promote individualized support for students, achieving significant improvement in student engagement and overall performance.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods and integration of technology.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Assessed student performance and analyzed student data to identify trends and adjust instructional methods for improved outcomes.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Monitored and documented students' developmental progress, behaviors, learning milestones, and attendance; maintaining timely submission and accuracy of reports, assessments, and curriculum-related projects, meeting both school and external educational requirements.
- Actively collaborated with parents, teachers, and support staff to align strategies, support individualized goals, and significantly enhance overall student success.
- Successfully developed and managed community projects and outreach programs that improved both learners and parent engagement by 30%.
- Took initiative to the improved growth and development programs of the school and staff due to consistently supporting and performing staff training, goal setting, and performance evaluations.
- Pursued advanced studies, specialized trainings, and professional development to refine instructional techniques, effectively support students with diverse and high behavioral needs, and apply evidence-based strategies within inclusive and student-centered learning environments.
- Led professional development workshops focused on innovative teaching practices and technology integration.
LICENSED FINANCIAL ADVISOR
AIA Philippines
06.2018 - 12.2021
- Successfully analyzed clients’ income, assets, liabilities, and risk tolerance to deliver a clear picture of their financial standing and long-term objectives.
- Developed and recommended tailored financial strategies and product solutions that enabled clients to achieve key milestones such as funding a child’s education, purchasing a home, reducing debt, and preparing for retirement while ensuring diversified, goal-aligned portfolios that strengthened financial security and growth.
- Regularly reviewed and updated client portfolios to ensure they remain on track and adjust as market conditions or life circumstances change.
- Processed documentation, reports, and transactions with high accuracy while maintaining sensitive financial and personal records of clients with strict confidentiality
- Supported client inquiries via email and phone, providing professional service and information management.
GRADE SCHOOL TEACHER
University of the Cordilleras
08.2017 - 06.2018
- Actively integrated emerging educational trends, innovative methodologies, and technology into the classroom while fostering students’ behavioral, emotional, mental, physical, and social development for holistic growth.
- Constructed and administered comprehensive assessments (assignments, exams, projects, performance tasks, and enhancement activities) to track student's progress while maintaining accurate data records.
- Provided detailed feedback to students and administrators, ensuring transparency in academic reporting and strengthening collaboration with parents and educational stakeholders."
- Spearheaded the design and implementation of targeted remediation strategies and emotional support programs, resulting in measurable gains in academic achievement and improved confidence among diverse learners.
- Collaborated with school committees to implement and monitor school policies, fostering a safe, inclusive, and supportive learning environment ensuring alignment with regulatory standards and best practices
- Implemented effective classroom management strategies promoting positive behavior.
- Developed engaging lesson plans tailored to diverse learning styles.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Improved parent-teacher communication by conducting regular conferences and providing detailed progress reports.
- Organized extracurricular activities fostering holistic student development and community involvement.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Participated in professional development opportunities, staying current on educational trends and research-based teaching strategies.
INSTRUCTIONAL SPECIALIST
ABC360
08.2015 - 04.2016
- Executed fun and engaging English lessons to diverse Chinese learners (children, teens, and adults) via virtual platform.
- Monitored learning outcomes, student attendance, and engagement metrics.
PRE-SCHOOL TEACHER
Head Start Play and Learn Montessori
06.2014 - 03.2015
- Fostered a nurturing environment, play-based experiential learning activities, and student-centered lessons that resulted in high academic performance; promoting social, emotional, and cognitive development.
- Partnered closely with parents, superiors, and colleagues to address student needs, support learning goals, and to ensure comprehensive student care.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods like tracking sheets and MS Offices.
PART-TIME TUTOR FOR KOREAN CHILDREN
Asia Pacific Theological Seminary
10.2012 - 12.2012
- Successfully taught Korean children basic to intermediate English through engaging, interactive lessons while ensuring their overall well-being and positive learning experience.
- Established positive relationships with both students and parents, fostering open communication regarding progress and goals.
Education
Diploma - Human Resource Management
Saskatchewan Polytechnic
Moose Jaw, SaskatchewanMaster of Arts - Early Childhood Education
Saint Louis University
Bachelor of Science - Elementary Education (General Education)
Saint Louis University
Skills
- Student instruction and support (Behavioral, Emotional, Mental, Physical, Social)
- Physically able to lift and assist students
- Report writing and document preparation
- Interpersonal and written communication
- Prioritization and multitasking
- Confidentiality and professional discretion
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Virtual Meeting Tools (Zoom, Teams, Google Meet)
- Strong collaborative skills with staff, parents, and school teams and partners
- Empathy, patience, and cultural sensitivity
- Ability to work under minimal supervision
Languages
Fluent in English
Fluent in Filipino
Affiliations
- Chartered Professionals in Human Resources (CPHR), Student Membership, 11/2023 - 04/2024
- Human Resources Student Society (HRSS), 09/2023 - 06/2024
- Licensed Professional Teacher (LPT), Philippines, 11/2014 - 03/2023
- Philippine Association for Pre-service Teachers, Student Membership, 01/2013 - 12/2014
Timeline
SERVER
Houston Pizza Restaurant
05.2023 - 07.2024
TEACHER 1
Department of Education
10.2020 - 12.2022
LICENSED FINANCIAL ADVISOR
AIA Philippines
06.2018 - 12.2021
GRADE SCHOOL TEACHER
University of the Cordilleras
08.2017 - 06.2018
INSTRUCTIONAL SPECIALIST
ABC360
08.2015 - 04.2016
PRE-SCHOOL TEACHER
Head Start Play and Learn Montessori
06.2014 - 03.2015
PART-TIME TUTOR FOR KOREAN CHILDREN
Asia Pacific Theological Seminary
10.2012 - 12.2012
Master of Arts - Early Childhood Education
Saint Louis University
Bachelor of Science - Elementary Education (General Education)
Saint Louis University
Diploma - Human Resource Management
Saskatchewan Polytechnic
Awards
Top 2 Best Inductee Award, Teacher Induction Program (TIP) for Teachers, Itogon 1 District, 06/2022
Training
- Basic Life Support Training, 01/18/20
- Professional Learning Communities, 01/17/20
- Standard-based Assessments for 21st Century Learners, 01/16/20
- Action Research Making, 10/26/19
- Child Protection Policy, 01/11/18
- Effects of Social Media on the Behavior of Children, 01/11/18
- Disaster Preparedness and Drill Mechanics, 01/12/18
- Bomb Threat Response, 01/12/18
- School Emergency Response, 01/12/18
- Basic Fire Safety and Basic Life Support, 01/12/18
- Mathematics International Seminar, 02/14/14 - 02/16/14
- The 2nd EdukCircle International Convention on Education Management, 01/25/14
- 1st National Convention of Philippine Association of Pre-service Teachers, Inc. (PAPSET), 12/05/13 - 12/07/13
- Training and Workshop Seminar on Understanding by Design, Outcome-Based Education, Project and Inquiry-based Education, and Spiral Progression Approach, 11/05/13 - 11/09/13
- HR Training: Conflict Resolution and Mediation; Leadership and Management Seminar-Workshop; Diversity and Inclusion Workshop; Employee Engagement; Creating a Positive and Healthy Work Environment; Onboarding New Hires as a Manager, 2019
- Employee Experience, 2019