Maricela Silva
Watsonville
Summary
Detail-oriented Distribution Coordinator with expertise in order processing, shipping documentation, and inventory management. Proven ability to prepare accurate shipping orders and provide exceptional customer service.
Overview
7
7
years of professional experience
Work History
Distribution Coordinator/Shipping Clerk/Check In
Driscoll's
Watsonville
06.2020 - 06.2024
- Prepared accurate shipping orders and bills of lading.
- Prepared documents for international shipments.
- Verified shipping documents for accuracy.
- Inspected outgoing shipments for accuracy.
- Received incoming shipments, verifying quantity and quality.
- Communicated regularly with warehouse staff regarding stock availability.
- Responded quickly to customer complaints or requests for information regarding their orders.
- Greeted and assisted customers during check-in process.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Scheduled appointments for clients according to their availability.
- Performed administrative duties such as filing paperwork, data entry.
- Conducted inventory transactions using scanner gun.
- Reported inventory discrepancies to supervisor immediately.
- Created daily reports outlining any discrepancies between actual inventory levels versus expected inventory.
Customer Service Representative
Check Into Cash
Watsonville
08.2018 - 06.2019
- Assisted customers with inquiries about loan products and services.
- Developed strong customer relationships to encourage repeat business.
- Collected deposits or payments.
- Cashed checks
- Answer telephones
Human Resources Assistant Field
Elkhorn Berry Farms
Watsonville
04.2017 - 11.2017
- Coordinated employee onboarding and orientation programs for new hires.
- Maintained confidentiality of sensitive employee information in all processes.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Coordinated employee benefits programs, including health insurance and retirement plans.
Education
Office Administration -
San Jose Job Corps
San Jose, CA08-2016
High School Diploma -
San Jose Job Corps
San Jose, CA06-2015
Skills
- Order processing
- Shipping documentation
- Logistics coordination
- Shipping and receiving
- Warehouse operations
- Delivery scheduling
- Package labeling
- Counting inventory
- Scheduling and planning
- Load preparation
- Data analysis
- Problem solving
- Decision-making
- Attention to detail
- Time management
- Prioritization
- Team collaboration
- Multitasking
- Communication skills
- Customer service
- Data entry
- Documentation skills
Languages
English
Professional
Spanish
Professional
Timeline
Distribution Coordinator/Shipping Clerk/Check In
Driscoll's
06.2020 - 06.2024
Customer Service Representative
Check Into Cash
08.2018 - 06.2019
Human Resources Assistant Field
Elkhorn Berry Farms
04.2017 - 11.2017
Office Administration -
San Jose Job Corps
High School Diploma -
San Jose Job Corps