Maricel Lacdan
4020-8 Robinson Street, Regina
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Saskatchewan Health Authority
04.2022 - 09.2022
- Prepares and delivers food trays to assigned units.
- Replenishes condiments, beverages, and supplies to different units while maintaining the cleanliness of service areas.
- Inspects equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
QA Laboratory Coordinator
Avena Foods, Ltd.
09.2018 - 09.2019
- Ensured in-house laboratory functions efficiently by managing staff scheduling, workflow, and workload distribution among QA Technicians.
- Verified compliance of testing practices and procedures with specifications by ensuring that products meet regulatory, company's purity protocol, and customer requirements.
- Verified the accuracy of COAs against test results and customer requirements.
- Ensured the Hold and Positive Release process is functional, rational, and timely in all systems.
- Ensured that all Laboratory task-related records are completed accurately and in timely manner.
- Reported testing and quality performances.
- Attended daily 4-square meetings and communicated to the team any quality or testing issues that could affect on-time delivery of orders.
- Managed laboratory team including following all corporate HR policies; recruitment of QA Technicians; staff performance ( feedback model); succession planning; and creating a positive and high-performance team culture.
- Prepared weekly and monthly Feed Reports to inform Operations team.
- Supported Logistics Manager with Monthly Inventory reports to reconcile PQS, SAVANT, and Physical Inventory counts.
- Coordinated with Logistics Manager to ensure that retests are conducted in a timely manner.
- Coordinated with QA Techs for all samples to be sent for 3rd party testing and made sure that results are received on time.
- Supported FSC on customer complaints and participated in claim process where applicable.
Senior QA Technician
Avena Foods, Ltd.
09.2017 - 09.2018
- Allocated products and created COAs as per customer order.
- Verified products to meet customer specifications.
- Coordinated Rework/Retests with Logistics and QA Lab.
- Sent product samples for third-party testing making sure that results are received in a timely manner.
- Verified data entry and all other testing parameters.
- Assisted Sales team on customer inquiries.
- Supported Production Manager with Production planning to meet customer expectations.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Supported the laboratory when short-staffed.
QA Lab Technician
Avena Foods, Ltd.
08.2012 - 09.2017
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements.
- Managed inventory of laboratory supplies.
- Ensured all test results were entered in a timely manner.
- Provided training to onboarding team members.
- Maintained cleanliness and orderliness in the lab.
Education
Medical Office Assistant
ABM College
Calgary, AB03-2026
Bachelor of Science - Chemical Engineering
Adamson University
10.1997
Skills
- Strong work ethic and Positive Attitude
- Multitasking and organization with commendable computer skills
- Strong interpersonal and communication skills
- Knowledge about HACCP, Food Safety Procedures, FSMS Audits
- QA Training Management and Testing
- Laboratory Operations and Management
Timeline
Food Service Worker
Saskatchewan Health Authority
04.2022 - 09.2022
QA Laboratory Coordinator
Avena Foods, Ltd.
09.2018 - 09.2019
Senior QA Technician
Avena Foods, Ltd.
09.2017 - 09.2018
QA Lab Technician
Avena Foods, Ltd.
08.2012 - 09.2017
Medical Office Assistant
ABM College
Bachelor of Science - Chemical Engineering
Adamson University
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