Open To Work
Maricel Indeta
Toronto
Work Preference
Summary
Compassionate Health Care Assistant experienced in providing patient care, documenting treatments, and delivering culturally sensitive support across diverse demographics. Enhanced clinic operations through effective triaging, appointment scheduling, and administrative assistance, fostering a welcoming environment for patients and collaborating seamlessly with medical staff. Prioritized patient comfort and communication, contributing to efficient front desk management and support for clinical teams.
Overview
3
3
years of professional experience
Work History
CLINICAL ASSISTANT
Albany Medical Clinic
Toronto
07.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records and ensured accurate documentation.
- Prepared examination rooms with necessary equipment and supplies.
- Coordinated patient appointments and follow-up visits to optimize patient flow and access to care.
- Educated patients on treatment plans and medications to enhance understanding and adherence.
- Collaborated with nursing staff to support patient care initiatives.
- Maintained cleanliness and organization of clinical areas consistently.
- Responded to patient inquiries with professionalism and empathy.
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Assisted patients with basic care and provided excellent service.
- Provided education to patients on health topics and preventive care measures.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Aided in clinical care and maintained patient well-being across several areas and locations.
- Assisted in scheduling appointments for patients in a timely manner.
- Documented patient visits in Electronic Medical Record system.
- Assisted physicians with minor surgical procedures.
- Assisted in the preparation of patients for examinations and treatments.
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Collected specimens from patients for lab testing.
- Conducted follow-up calls to check on patient progress after treatments or surgeries.
- Administered injections, prescribed medications, and monitored vital signs.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Coordinated referrals between primary care providers and specialists as necessary.
- Performed laboratory procedures such as urinalysis, hematology, and microbiology tests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
- Positioned patients properly during examination or treatment for comfort and safety.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history and vital signs, ensuring comprehensive assessment for effective care.
- Handled general office duties to support administrative staff during peak hours.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
STORE ASSOCIATE
Walmart
Taber
03.2023 - 06.2023
- Assisted customers with product inquiries and provided excellent service.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise on shelves and ensured proper stock rotation.
PERSONAL COMPANION / CAREGIVER
Aziza Agasee
HOME CARE PROVIDER / CAREGIVER
Toronto Senior Care
Toronto
HOME CARE PROVIDER / CAREGIVER
Care Provide Canada Inc.
Markham
PRIVATE CAREGIVER
Alice Ohashi
Taber
FOOD COUNTER ATTENDANT / TEAM LEADER
K. Corp Restaurant Inc.
Taber
Health Care Assistant
Makati Health Department
NURSE CARE ASSISTANT ( EMERGENCY DEPARTMENT )
San Pedro Calungsod Medical Center
Education
Personal Support Worker - Hybrid
Anderson College of Health, Business and Technology
Toronto, ON, CanadaNational Certificate II - CAREGIVER, HEALTHCARE SERVICES, LIFE SUPPORT TRAINING INTERNATIONAL, BASIC LIFE SUPPORT AND BASIC FIRST AID PROVIDER
Asia Pacific Caregiver & Healthcare Training Center Inc.
Quezon City, PhilippinesBachelor of Science - Commerce Major in Management
Technological Institute of the Philippines
Quiapo City, PhilippinesHigh School -
Ignacio Villamor High School
Skills
- Medical examination assistance
- Taking Vital Signs
- Administering Medications
- Collecting Laboratory Specimens
- Performing Basic Laboratory Tests
- Documenting Patient History
- Updating Patient Records
- Maintaining Patient Records
- Patient preparation
- Preparing Exam Rooms
- Assisting in procedures
- Chaperoning
Education And Training
GTA Mask Fit, 10/03/24, GTA Mask Fit, 05/27/24, Canadian Red Cross - First Aid & CPR/AED Level C (BL) CSA Std. Z1210-17 - Intermediate, 06/11/27, 06/11/24, One Touch Home Care & Skills Training Inc. - Phlebotomy, Intravenous & Subcutaneous Infusion, 06/08/24, Mental Health First Aid Canada - Mental Health First Aid Basic (12 Hour), 11/25/23, Canadian Red Cross - First Aid & CPR/AED Level C CSA Std Z1210-17 - Basic, 04/22/22, 04/21/25, Ontario, Mental Health First Aid Canada - Mental Health First Aid Basic (12 Hour), 05/14/22, Anderson College of Health, Business and Technology, Personal Support Worker - Hybrid (Graduate), 180 Bloor St W Suite 400, Toronto, ON, M5S 2V6, 02/05/25, 09/27/25, Asia Pacific Caregiver & Healthcare Training Center Inc., Unit 501 5th Floor Panorama Bldg 1139 EDSA, Quezon City, Philippines, National Certificate II CAREGIVER, National Certificate II HEALTHCARE SERVICES, LIFE SUPPORT TRAINING INTERNATIONAL, BASIC LIFE SUPPORT AND BASIC FIRST AID PROVIDER, Technological Institute of the Philippines, Bachelor of Science in Commerce Major in Management, Ignacio Villamor High School, Secondary
Timeline
CLINICAL ASSISTANT
Albany Medical Clinic
07.2023 - Current
STORE ASSOCIATE
Walmart
03.2023 - 06.2023
PERSONAL COMPANION / CAREGIVER
Aziza Agasee
HOME CARE PROVIDER / CAREGIVER
Toronto Senior Care
HOME CARE PROVIDER / CAREGIVER
Care Provide Canada Inc.
PRIVATE CAREGIVER
Alice Ohashi
FOOD COUNTER ATTENDANT / TEAM LEADER
K. Corp Restaurant Inc.
Health Care Assistant
Makati Health Department
NURSE CARE ASSISTANT ( EMERGENCY DEPARTMENT )
San Pedro Calungsod Medical Center
Personal Support Worker - Hybrid
Anderson College of Health, Business and Technology
National Certificate II - CAREGIVER, HEALTHCARE SERVICES, LIFE SUPPORT TRAINING INTERNATIONAL, BASIC LIFE SUPPORT AND BASIC FIRST AID PROVIDER
Asia Pacific Caregiver & Healthcare Training Center Inc.
Bachelor of Science - Commerce Major in Management
Technological Institute of the Philippines
High School -
Ignacio Villamor High School