Hardworking, highly-motivated and organized employee with proven relationship-building, multitasking and time management abilities. Seeking opportunities to expand skills with desire to take on new challenges while facilitating company growth. Outgoing and friendly with strong drive to succeed. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Food Server/Bartender
J's Wok n Grill
Calgary, Alberta
08.2022 - Current
Greet customers and provided them with menus.
Take orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
Serve food and beverages to patrons and confirmed complete orders.
Check identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Resolve customer complaints courteously and efficiently.
Deliver exceptional service by anticipating guest needs and fulfilling requests promptly.
Maintain a clean, safe working environment by adhering to health codes.
Develop rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Monitor guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Preschool Teacher
Selargon Learning Academy, Inc.
General Santos City, South Cotabato
06.2015 - 04.2020
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Organized educational materials and resources to create an engaging learning environment.
Established positive relationships with parents and guardians by regularly communicating student progress.
Supervised outdoor playtime while ensuring safety regulations were followed.
Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Collaborated with fellow teachers on various projects related to curriculum design and implementation.
Utilized technology such as computers and tablets in the classroom setting.
Tutor, Special Needs Students
Nograles Learning Resource Center
General Santos City, South Cotabato
06.2011 - 05.2014
Provided one-on-one assistance with homework assignments, tests, and other academic activities.
Adapted instructional materials to meet the needs of each student's learning style.
Developed and implemented behavior management plans for students with challenging behaviors.
Utilized positive reinforcement techniques to motivate students.
Provided emotional support to help build self-esteem and confidence levels within the classroom setting.
Researched and recommended textbooks, software and other learning materials to complement tutoring.
Education
Graduate Certificate - Hospital Unit Clerk
Bow Valley College
Calgary, AB
12-2023
Bachelor of Secondary Education - Major in English
Mindanao State University
General Santos City, Philippines
04-2012
High School Diploma -
Banga National High School
Banga, South Cotabato, Philippines
03-2000
Skills
Exceptional Customer Service
Positive and Professional
Excellent Communication
Active Listening
Interpersonal Skills
Computer Skills
Handling Complaints
Order Management
Strong Work Ethic
Flexible and Adaptive
Self Motivation
Teamwork and Collaboration
Reliability
Attention to detail
Certification
ProServe Liquor Staff Training
First Aid Training Philippine Red Cross
Early Childhood Care and Development Training
Timeline
Restaurant Food Server/Bartender
J's Wok n Grill
08.2022 - Current
Preschool Teacher
Selargon Learning Academy, Inc.
06.2015 - 04.2020
Tutor, Special Needs Students
Nograles Learning Resource Center
06.2011 - 05.2014
Graduate Certificate - Hospital Unit Clerk
Bow Valley College
Bachelor of Secondary Education - Major in English
Mindanao State University
High School Diploma -
Banga National High School
ProServe Liquor Staff Training
First Aid Training Philippine Red Cross
Early Childhood Care and Development Training
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